Right of Withdrawal

  • Josep Maria Bech Serrat


Chapter 3 is concerned with withdrawal rules. Another additional measure provided in the case of distance selling is a particular right of withdrawal, by virtue of which the consumer is entitled to extinguish the contract within a relatively short period. The consumer does not have to give any reason for withdrawing from the contract and no liability for non-performance arises for doing so. It aims to allow the consumer time for further consideration and to obtain information. The Consumer Rights Directive contains some rules on a particular right of withdrawal for distance and off-premises contracts (articles 9–16). Some aspects of the right of withdrawal as provided in this regulation, however, are controversial for tourism, e.g. the cooling-off period, or the effects of withdrawal. For that reason, it is examined whether there is room for a contractual right to withdraw, i.e. a cancellation clause, to be used by the tourism industry.


Withdrawal Period Tourism Service Full Harmonisation Package Holiday Party Autonomy 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Acquis Group (2007) Principles of the Existing EC Contract Law (Acquis Principles). http://www.acquis-group.org/. Accessed 1 April 2012
  2. Bech Serrat JM (2008) Regulación de los viajes combinados: Aclaraciones de un texto refundido. RDP:55–96Google Scholar
  3. Bech Serrat JM (2010) Reparar y sustituir cosas en la compraventa: Evolución y últimas tendencias’. InDret. http://www.indret.com/pdf/697_es.pdf. Accessed 3 October 2011
  4. Canigou Cycling (2011) Canigou Cycling booking conditions. http://www.canigou-cycling.com/en/infoprices/bookingconditions.php. Accessed 3 October 2011
  5. European Commission (2008) Proposal from the Commission of 8 October 2008 for a Directive on consumer rights. http://ec.europa.eu/consumers/rights/docs/COMM_PDF_COM_2008_0614_F_EN_PROPOSITION_DE_DIRECTIVE.pdf. Accessed 27 March 2012
  6. European Commission (2010) Responses to the public consultation on the Package Travel Directive revision. http://ec.europa.eu/consumers/rights/public_consultation_responses_en.htm. Accessed 20 March 2010
  7. European Parliament Committee on Internal Market and Consumer Protection (2011) Draft Directive on consumer rights of 9 February 2011. http://tourismusrecht.eu/Tourismusrecht/Rechtsakte_files/WD_Consumer-Rights-Directive_IMCO.pdf. Accessed 15 February 2011
  8. Führich E (2010) Reiserecht. Beck, MünchenGoogle Scholar
  9. Hall E (2007) Cancellation rights in distance–selling contracts for services: Exemptions and consumer protection. JBL 6:683–700Google Scholar
  10. Hondius E (2010) The proposal for a European Directive on consumer rights: A step forward. ERPL 18:103–129Google Scholar
  11. Lando O, Beale H (eds) (2000) Principles of European contract law: Parts I and II. Kluwer Law International, The HagueGoogle Scholar
  12. Loos MBM (2007) The case for a uniform and efficient right of withdrawal from consumer contracts in European contract law. ZEuP:5–36Google Scholar
  13. Loos MBM (2009) Rights of withdrawal. In: Howells G, Schulze R (eds) Modernising and harmonising consumer contract law. Sellier, München, pp 237–277Google Scholar
  14. Micklitz HW, Stuyck J, Terryn E (coords) (2010) Consumer law (cases, materials and text). Hart Publishing, OxfordGoogle Scholar
  15. Office of Fair Trading (OFT) (2006) A guide for businesses on distance selling. http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf. Accessed 14 October 2010
  16. Principles of European Law (PEL) prepared by Barendrecht M, Jansen C, Loos M, Pinna A, CascÐo R, van Gulijk S (2007) Service contracts (SC). Sellier, MünchenGoogle Scholar
  17. Rebolledo Varela AL (2010) El ejercicio del derecho del desistimiento en los contratos con consumidores en el RDLEG. 1/2007, de 16 de noviembre. RDP:15–57Google Scholar
  18. Redaction Committee of the Acquis Group (2010) Position paper on the proposal for a Directive on consumer rights. In: Schulte-Nölke H, Tichý L (eds) Perspectives for European consumer law: Towards a Directive on consumer rights and beyond. Sellier, München, pp 157–183Google Scholar
  19. Schulte-Nölke H (2007) EC law on the formation of contract—from the Common Frame of Reference to the ‘Blue button’. ERCL 3:332–349Google Scholar
  20. Schulze R (2010) The right of withdrawal. In: Schulte-Nölke H, Tichý L (eds) Perspectives for European consumer law: Towards a Directive on consumer rights and beyond. Sellier, München, pp 13–22Google Scholar
  21. Smits J (2010) Full harmonization of consumer law? A critique of the Draft Directive on consumer rights. ERPL 18:5–14Google Scholar
  22. Somma A (2010) Towards a European private law? The Common Frame of Reference in the conflict between EC law and national laws. In: Micklitz HW, Cafaggi F (eds) European private law after the Common Frame of Reference. Edward Elgar, Cheltenham, pp 1–23Google Scholar
  23. Storme ME (2010) Editorial: Consumer rights proposals and Draft CFR. ERPL 18:1–3Google Scholar
  24. Von Bar C, Clive E, Schulte-Nölke H (2009) Principles, definitions and model rules of European private law: Draft Common Frame of Reference. Sellier, MünchenGoogle Scholar
  25. Watt HM, Sefton-Green R (2010) Fitting the frame: An optional instrument, party choice and mandatory/default rules. In: Micklitz HW, Cafaggi F (eds) European private law after the Common Frame of Reference. Edward Elgar, Cheltenham, pp 201–219Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Josep Maria Bech Serrat
    • 1
  1. 1.Tourism SchoolUniversity of GironaGironaSpain

Personalised recommendations