Reengineering University: Modeling Business Processes to Achieve Strategic Goals

  • Aleksey Shutov
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 93)


Recognizing the challenges that a contemporary university faces, an inter-faculty group of researchers performed the analysis of organizational and management approach in one of Russia’s universities and modeled existing business processes. The university is a multi-campus organization and to manage it efficiently it is necessary to make transition from the traditional management model to a more flexible - network structure. This paper focuses on development of the Goal Tree and designing of AS-IS model. The researchers applied IBM Business Modeler [1] which allows to execute modeling and simulation of business processes. The practical value of the proposed approach is that it enables the university management to improve performance and effectiveness.


Network university business process modeling organizational structure simulation modeling 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    IBM. WebSphere Business Modeler Advanced. IBM Corporation portal,
  2. 2.
    OMG. Documents Associated with Business Process Model and Notation (BPMN) Version 2.0. Object Management Group/Business Process Management Initiative (January 2011),
  3. 3.
    Wahli, U., et al.: Business Process Management: Modeling through Monitoring Using WebSphere V6.0.2 Products. IBM Corporation (August 2007),
  4. 4.
    Organizatsia setevogo vzaimodeystvia vuzov-uchastnikov Bolonskogo processa kak osnova upravlenia integratsiey rossiyskoi sistemy vyshego professionalnogo obrazovania v obsheevropeyskuju: praktika organizatsii, tseli, funktsii, struktura, perspektivy. Universitetskoe upravlenie 1(41), 58–70 (2006)Google Scholar
  5. 5.
    Granovetter, M.: The Strength of Weak Ties. American Journal of Sociology 78, 1360–1380 (1973)Google Scholar
  6. 6.
    Granovetter, M.: Threshold Models of Collective Behavior. The American Journal of Sociology 83(6), 1420–1443 (1978)Google Scholar
  7. 7.
    Granovetter, M., Soong, R.: Threshold models of interpersonal effects in consumer demand. Journal of Economic Behavior & Organization 7, 83–99 (1986)Google Scholar
  8. 8.
    Eng, T.-Y.: An investigation Internet coordination mechanism in network organizations. Journal of Interactive Marketin 21(4), 61–75Google Scholar
  9. 9.
    Massingham, P.: Australia’s Federated Network Universities: what happened? Journal of Higher Education Policy and Management 23(1), 19–32 (2001)Google Scholar
  10. 10.
    Raymond, M.E., Snow, C.C.: Causes of Failure in Network Organizations. California Management Review 34(4), 53–72 (1992)Google Scholar
  11. 11.
    Hanssen-Bauer, J., Snow, C.C.: Responding to Hypercompetition: The Structure and Processes of a Regional Learning Network Organization. Organization Science 7(4), 413–427 (1996)CrossRefGoogle Scholar
  12. 12.
    Lewis, T., Marginson, S., Snyder, I.: The Network University? Technology, Culture and Organisational Complexity in Contemporary Higher Education. Higher Education Quarterly 59(1), 56–75 (2005)CrossRefGoogle Scholar
  13. 13.
    Graham, J.M.: Dynamic network analysis-based communication network evolution and shared situation awareness estimation in the network organization. Carnegie Mellon University, Ph.D. 127 pages. AAT 3171947 (2005)Google Scholar
  14. 14.
    NOU UC "Setevaya Akademia LANIT". Analiz mejdunarodnogo opyta strategicheskogo upravlenia, organizatsii i razvitia universitetov, integrirujuschih peredovye nauchnye issledovania i obrazovatelnye programmy, reshauschih kadrovye i issledovatelskie zadachi obshenatsionalnyh proektov i zadachi regionov. UC Setevaya Akademia,Анализмеждународногоопыта.pdf Google Scholar
  15. 15.
    Ignatyev, A., Portnova, N.: Setevaya ekonomika i obrazovanie. Nizhny Novgorod: Izdatelstvo NNGU, Vestnik Nizhegorodskogo universiteta im. N.I. Lobachevskogo, seria Ekonomika i Finansy, pp. 358–367 (2005)Google Scholar
  16. 16.
    Strategia Nizhegorodskogo filiala Gosudarstvennogo universiteta-Vyshaya Shkola Ekonomiki do 2020 goda (2010)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Aleksey Shutov

There are no affiliations available

Personalised recommendations