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Diagram Notations for Mobile Work Processes

  • Sundar Gopalakrishnan
  • Guttorm Sindre
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 92)

Abstract

In mobile and multi-channel information system, the geographical location and context of the user when performing some task may be important for the design of IT applications. Yet, mainstream process models seldom capture the "where" aspect, such as the location for performing some activity. In previous papers we have performed an initial analytical evaluation and two controlled experiments comparing some notation alternatives. For all these notation alternatives the underlying assumption has been that they should be achieved as fairly small adaptations of existing process notations, using UML Activity Diagrams as an example. In this paper we provide a more comprehensive analysis of the problems, using 9 principles for visual notations proposed by Moody, and considering clean-sheet design of a process notation in addition to minor adaptations of existing ones. The paper demonstrates how this would result in quite different notations, each with their pros and cons.

Keywords

Mobile multi-channel information system process model diagram notation visual communication 

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Copyright information

© IFIP International Federation for Information Processing 2011

Authors and Affiliations

  • Sundar Gopalakrishnan
    • 1
  • Guttorm Sindre
    • 1
  1. 1.Department of Computer and Information ScienceNorwegian University of Science and Technology (NTNU)TrondheimNorway

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