Quality of Health Web Sites: Dimensions for a Wide Evaluation

  • Álvaro Rocha
  • Avelino Victor
  • Patrícia Leite Brandão
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 90)


The use of a methodology for the evaluation, comparison and quality improvement of Health Web Sites is justified by its widespread adoption and visibility to Internet users. Due to the sensitiveness of their content and impact on users, health related sites should be evaluated. This chapter proposes three different dimensions for the development of quality evaluation methodologies of Health Web Sites: contents, services and technical. We consider that these dimensions should be addressed transversally, providing an integrated and better overall evaluation.


Health Web Sites Quality Dimensions Quality Evaluation 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Álvaro Rocha
    • 1
  • Avelino Victor
    • 2
  • Patrícia Leite Brandão
    • 3
  1. 1.Universidade Fernando PessoaPortoPortugal
  2. 2.Instituto Superior da Maia, Av. Carlos Oliveira Campos - Castelo da MaiaMaiaPortugal
  3. 3.Instituto Politécnico do Cávado e do Ave, Campus do IPCA - Lugar do AldãoBarcelosPortugal

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