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Enterprise Information Systems - Managing I.T. Human Resources from 18 to 70 Years Old (Living with the Conflict of Generations)

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ENTERprise Information Systems (CENTERIS 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 220))

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Abstract

The paper presented here addresses the management of IT human resources available in the companies for the development of Enterprise Information Systems, mainly under the social aspect of the conflict between generations that comprise the business population, showing how to get through awareness and training, ensuring confidence in new technologies and overcome the natural resistance to changes. It compares the main positive and negative characteristics of each age group and how to take advantage of the unique strengths of each generation.

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Author information

Authors and Affiliations

  1. Independent Media Consultant, Rua Charles Spence Chaplin, 85 – ap. 64, 05642-010, São Paulo, Brazil

    Joel Mana Gonçalves & Rejane Pereira da Silva Gonçalves

Authors
  1. Joel Mana Gonçalves
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  2. Rejane Pereira da Silva Gonçalves
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Editor information

Editors and Affiliations

  1. Polytechnic Institute of Cávado e Ave, 4750-810, Vila Frescainha S. Martinho, BCL, Portugal

    Maria Manuela Cruz-Cunha

  2. University of Trás-os-Montes e Alto Douro, 5001-801, Vila Real, Portugal

    João Varajão

  3. Birkbeck, University of London, WC1E 7HX, London, UK

    Philip Powell

  4. School of Technology and Management, Polytechnic Institute of Leiria, 2411-901, Leiria, Portugal

    Ricardo Martinho

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© 2011 Springer-Verlag Berlin Heidelberg

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Gonçalves, J.M., da Silva Gonçalves, R.P. (2011). Enterprise Information Systems - Managing I.T. Human Resources from 18 to 70 Years Old (Living with the Conflict of Generations). In: Cruz-Cunha, M.M., Varajão, J., Powell, P., Martinho, R. (eds) ENTERprise Information Systems. CENTERIS 2011. Communications in Computer and Information Science, vol 220. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24355-4_33

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  • DOI: https://doi.org/10.1007/978-3-642-24355-4_33

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-24354-7

  • Online ISBN: 978-3-642-24355-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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