Abstract
The subject of errors in menu studies is typically limited to reporting error rates (i.e., the number of clicks missing target items) or even completely neglected. This paper investigates menu navigation errors in more depth. We propose the Navigation Time Variability (NTV) measure to capture the total severity of navigation errors. The severity is understood as time needed to recover from the errors committed. We present a menu study demonstrating use and value of the new measure.
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Samp, K., Decker, S. (2011). Navigation Time Variability: Measuring Menu Navigation Errors. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2011. INTERACT 2011. Lecture Notes in Computer Science, vol 6946. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23774-4_32
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DOI: https://doi.org/10.1007/978-3-642-23774-4_32
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-23773-7
Online ISBN: 978-3-642-23774-4
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