Abstract
This paper presents the contextual analysis of the user requirements for a mobile navigation robot in public space. Three human-human interaction studies were conducted in order to gain a holistic understanding of the public space as interaction context for itinerary requests. All three human-human requirement studies were analyzed with respect to retrieve guidelines for human-robot interaction. This empirical work should contribute by: (1) providing recommendations for a communication structure from a communication studies perspective, (2) providing recommendations for navigation principles for human-robot interaction in public space from a socio-psychological and a HRI perspective, and (3) providing recommendations regarding (confounding) contextual variables from an HCI perspective.
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Weiss, A., Mirnig, N., Buchner, R., Förster, F., Tscheligi, M. (2011). Transferring Human-Human Interaction Studies to HRI Scenarios in Public Space. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2011. INTERACT 2011. Lecture Notes in Computer Science, vol 6947. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23771-3_18
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DOI: https://doi.org/10.1007/978-3-642-23771-3_18
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