Abstract
Rational evaluation of outsourcer can help select outsourcer and enhance hotel’s core competitiveness, reduce costs, and improve service quality. In this study, ANP (analytical network process) model has been adopted in order to evaluate the right hotel outsourcer. By constructing hotel’s outsourcer evaluation model, many factors, such as quality, price and time, which will impact the evaluation of hotel outsourcer, are judged and compared, and then Super Decisions software is used to deal with the Matrix in order to find the priority of alternative outsourcers and to make the best decision for hotel.
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© 2011 Springer-Verlag Berlin Heidelberg
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Sun, J., Liu, L. (2011). Study on Hotel Outsourcer Evaluation Based on ANP Model. In: Zhou, Q. (eds) Advances in Applied Economics, Business and Development. ISAEBD 2011. Communications in Computer and Information Science, vol 209. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23020-2_25
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DOI: https://doi.org/10.1007/978-3-642-23020-2_25
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-23019-6
Online ISBN: 978-3-642-23020-2
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