Abstract
Intermediary service providers are important users and actors of eGovernment. This paper explores future longer-term collaborative models and partnerships between the public sector and divers new intermediaries. Four distinguished and logical scenarios of public-private cooperation around 2015 have been developed. Each ‘extrema’ presents a plausible future and specific implications and effects regarding the future role and position of the intermediary (e-)service providers. Whereas the current state-of-the-art shows a wide variety of intermediate roles, each of the future scenarios tends to stress one specific role. Being prepared for these futures is a major competitive advantage. The scenarios present the framework for assessing the impact of societal trends and present a test bed for the design of future-proof eGovernment strategies.
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Arendsen, R., Ter Hedde, M.J., Hermsen, H. (2011). Exploring the Future of Public-Private eGovernment Service Delivery. In: Janssen, M., Scholl, H.J., Wimmer, M.A., Tan, Yh. (eds) Electronic Government. EGOV 2011. Lecture Notes in Computer Science, vol 6846. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22878-0_37
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DOI: https://doi.org/10.1007/978-3-642-22878-0_37
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