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Planning for a Successful Corporate Wiki

  • Ioanna Lykourentzou
  • Younes Djaghloul
  • Katerina Papadaki
  • Foteini Dagka
  • Thibaud Latour
Part of the Communications in Computer and Information Science book series (CCIS, volume 194)

Abstract

Corporate wikis are increasingly being adopted by enterprises as a solution to various organizational processes. Subsequently a significant number of research works have started focusing on providing results on both successful and unsuccessful corporate wiki implementations. Nevertheless, the scope of these studies is usually limited on a specific organizational case or focuses on a limited set of aspects of the wiki adoption, e.g. either the technological or the cultural one. Our objective in this work is to provide an overview of the key factors affecting the successful implementation of an organizational wiki, by analyzing thirty case studies reported in the research literature. The result of this analysis is the identification of a core set of common best practices to be taken into account by stakeholders when planning the integration of a wiki within a corporate context. In this way, the study aims at contributing to the planning and the realization of more successful corporate wiki implementations with enterprise environments.

Keywords

corporate wikis computer-supported cooperative work enterprise information systems knowledge management 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Ioanna Lykourentzou
    • 1
  • Younes Djaghloul
    • 1
  • Katerina Papadaki
    • 2
  • Foteini Dagka
    • 3
  • Thibaud Latour
    • 1
  1. 1.Centre de Recherche Public Henri TudorLuxembourg
  2. 2.Bank of GreeceAthensGreece
  3. 3.School of Electrical and Computer EngineeringNational Technical University of AthensAthensGreece

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