Abstract
This study identifies problems faced by senior citizens while using computer and identify the most popular computer technologies used among this community. This paper formulates hypothesis based on a survey conducted in early 2010, where main issues were identified as requirements and opportunity of sharing knowledge among this community. Findings shows that specific computer technology requirement and suitable content of a web portal that suits senior citizens is essential so that the older generation who see computers and new technology as what they have the potential to be - a tool for expanding their horizons, learning new skills and finding new interests. Limitation of this paper is identifying the ICT requirements for senior citizens. For future research it is suggested that the study about the content of a web portal and the design guidelines analysis for the portal. This paper examines a proposed knowledge sharing framework to get it adapted for this community.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Suzana, A.: The Selection of Knowledge Sharing Tools for Special Children Community. Universiti Teknologi Malaysia Skudai Johor (2009)
Amrit, T.: The Knowledge Management Toolkit. Prentice Hall, Upper Saddle River (2000)
Emily, S.: Commentary: Is it all about aging? Impact of technology on successful aging, pp. 28–41. Springer, New York (2005)
Hesh, J.: ICT Problems among Senior Citizens. Prentice Hall, Englewood Cliffs (2007)
Martin, M.: Culture as an Issue in Knowledge Sharing: A Means of Competitive Advantage. University of Luton, UK (2007)
National Miller, W.C.: Fostering Intellectual Capital. HR Focus 755(1), 9–10 (2002)
Nonaka, I., Takeuchi, H.: The Knowledge Creating Company. Oxford University Press, Oxford (1994)
Pew, A.: Problems of collaboration and knowledge transfer in global cooperative ventures. Organization Studies 18(6), 973–996 (2007)
Phyllis, T.: The Social Life of Information. Harvard Business School Press, Boston (2009)
Stein, S.: Leveraging tacit organizational knowledge among senior citizens. Journal of Management Information Systems, 9–24 (2008)
Tullis, A.: Collection and connection: The anatomy of knowledge sharing in professional service. Social Development Journal, 61–72 (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Dhillon, S.K. (2011). ICT Evaluation for Knowledge Sharing among Senior Citizens Community. In: Mohamad Zain, J., Wan Mohd, W.M.b., El-Qawasmeh, E. (eds) Software Engineering and Computer Systems. ICSECS 2011. Communications in Computer and Information Science, vol 179. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22170-5_8
Download citation
DOI: https://doi.org/10.1007/978-3-642-22170-5_8
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-22169-9
Online ISBN: 978-3-642-22170-5
eBook Packages: Computer ScienceComputer Science (R0)