Abstract
In 2005 the International Organization for Standardization published ISO/IEC 25062 “Common Industry Format (CIF) for Usability Test Reports.” This standard focuses on documenting the results of usability testing in a consistent format in terms of user effectiveness, efficiency and satisfaction that allows comparison among products by purchasers of such systems. However, soon after its publication the user community advocated for additional standards to document the output of usability-related work within the development lifecycle. A second usability CIF, “A General Framework for Usability-related Information” (ISO/IEC Technical Report 25060) is now available that identifies seven outputs of the usability-engineering process. The framework focuses on documenting those elements needed for design and development of usable systems. To successfully use the framework it is critical to understand the relationship of these elements to the human-centered design process and the activities of the system life-cycle processes. These new Common Industry Format standards for usability-related information are a further step in standardizing usability engineering in industry.
Keywords
- Usability
- User Centered Design
- Common Industry Format
- standards
- lifecycle
- software development
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References
ANSI/NCITS-354 Common Industry Format (CIF) for Usability Test Reports (2001)
Theofanos, M.F., Stanton, B., Bevan, N.: A practical guide to the CIF: usability measurements, interactions, pp. 34–37 (November-December 2006)
Theofanos, M.F.: NISTIR 7432: Common Industry Specification for Usability – Requirements (2007), http://zing.ncsl.nist.gov/iusr/
Theofanos, M.F., Quesenbery, W.: Towards the Design of Effective Formative Test Reports. Journal of Usability Studies (1,1), 27–45 (2005)
CIF-Formative Common Reporting Elements Website, http://zing.ncsl.nist.gov/iusr/formative/
ISO/IEC 25062, Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability test reports, ISO (2005)
ISO/IEC TR 25060: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) – Common Industry Format (CIF) for Usability – General Framework for Usability-related Information, ISO (2010)
ISO/IEC 9241-210:2009 Ergonomics of human-system interaction - Part 210: Human-centred design process for interactive systems. ISO (replaces ISO 13407:1999) (2009)
ISO/IEC 15288. Systems and software engineering - System life cycle processes (2002)
ISO/IEC 25063: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) – Common Industry Format (CIF) for Usability – Context of Use Description (in progress)
ISO/IEC 25064: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) – Common Industry Format (CIF) for Usability – User Needs Report (in progress)
ISO/IEC 25065: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) – Common Industry Format (CIF) for Usability – User Requirements Specification (in progress)
ISO/IEC 25066: Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) – Common Industry Format (CIF) for Usability – Evaluation Report (in progress)
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© 2011 Springer-Verlag Berlin Heidelberg
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Theofanos, M.F., Stanton, B.C. (2011). Usability Standards across the Development Lifecycle. In: Kurosu, M. (eds) Human Centered Design. HCD 2011. Lecture Notes in Computer Science, vol 6776. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21753-1_15
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DOI: https://doi.org/10.1007/978-3-642-21753-1_15
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