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The Essence of Enjoyable Experiences: The Human Needs

A Psychological Needs-Driven Experience Design Approach

  • Conference paper

Part of the Lecture Notes in Computer Science book series (LNISA,volume 6769)


A huge shift in design in the industry has widened the design scope from pursuing usability and visual attraction to covering user’s comprehensive experience. One of the most important aspects of the user experience design is providing positive and enjoyable experience to the users. While both tangible and intangible approaches are important, only a few practical studies have focused on the intangible aspects such as emotion and human needs. This paper describes the importance of the fulfillment of the user’s needs for differentiated enjoyment of user experience design, and suggests a practical design method. The authors propose an experience design process and method, which helps to generate innovative design concepts based on the user’s psychological needs.


  • Psychological human needs
  • Enjoyable experience
  • Positive experience
  • Enjoyment
  • User experience
  • Design method
  • Service design
  • User-centered design


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© 2011 Springer-Verlag Berlin Heidelberg

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Kim, J., Park, S., Hassenzahl, M., Eckoldt, K. (2011). The Essence of Enjoyable Experiences: The Human Needs. In: Marcus, A. (eds) Design, User Experience, and Usability. Theory, Methods, Tools and Practice. DUXU 2011. Lecture Notes in Computer Science, vol 6769. Springer, Berlin, Heidelberg.

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-21674-9

  • Online ISBN: 978-3-642-21675-6

  • eBook Packages: Computer ScienceComputer Science (R0)