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International Conference of Design, User Experience, and Usability

DUXU 2011: Design, User Experience, and Usability. Theory, Methods, Tools and Practice pp 77–83Cite as

The Essence of Enjoyable Experiences: The Human Needs

A Psychological Needs-Driven Experience Design Approach

  • Conference paper

Part of the Lecture Notes in Computer Science book series (LNISA,volume 6769)

Abstract

A huge shift in design in the industry has widened the design scope from pursuing usability and visual attraction to covering user’s comprehensive experience. One of the most important aspects of the user experience design is providing positive and enjoyable experience to the users. While both tangible and intangible approaches are important, only a few practical studies have focused on the intangible aspects such as emotion and human needs. This paper describes the importance of the fulfillment of the user’s needs for differentiated enjoyment of user experience design, and suggests a practical design method. The authors propose an experience design process and method, which helps to generate innovative design concepts based on the user’s psychological needs.

Keywords

  • Psychological human needs
  • Enjoyable experience
  • Positive experience
  • Enjoyment
  • User experience
  • Design method
  • Service design
  • User-centered design

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References

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Author information

Authors and Affiliations

  1. Samsung Electronics, 416 Maetan3, Yeongtong, Suwon, Gyeonggi, 443-742, Republic of Korea

    Joonhwan Kim & Sung Park

  2. Folkwang University of Arts, Universitätsstrasse 12, 45141, Essen, Germany

    Marc Hassenzahl & Kai Eckoldt

Authors
  1. Joonhwan Kim
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  2. Sung Park
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  3. Marc Hassenzahl
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  4. Kai Eckoldt
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Editor information

Editors and Affiliations

  1. Aaron Marcus and Associates, Inc., 1196 Euclid Avenue, Suite 1F, 94708-1640, Berkeley, CA, USA

    Aaron Marcus

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© 2011 Springer-Verlag Berlin Heidelberg

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Kim, J., Park, S., Hassenzahl, M., Eckoldt, K. (2011). The Essence of Enjoyable Experiences: The Human Needs. In: Marcus, A. (eds) Design, User Experience, and Usability. Theory, Methods, Tools and Practice. DUXU 2011. Lecture Notes in Computer Science, vol 6769. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21675-6_9

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  • DOI: https://doi.org/10.1007/978-3-642-21675-6_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-21674-9

  • Online ISBN: 978-3-642-21675-6

  • eBook Packages: Computer ScienceComputer Science (R0)