The Essence of Enjoyable Experiences: The Human Needs
A huge shift in design in the industry has widened the design scope from pursuing usability and visual attraction to covering user’s comprehensive experience. One of the most important aspects of the user experience design is providing positive and enjoyable experience to the users. While both tangible and intangible approaches are important, only a few practical studies have focused on the intangible aspects such as emotion and human needs. This paper describes the importance of the fulfillment of the user’s needs for differentiated enjoyment of user experience design, and suggests a practical design method. The authors propose an experience design process and method, which helps to generate innovative design concepts based on the user’s psychological needs.
KeywordsPsychological human needs Enjoyable experience Positive experience Enjoyment User experience Design method Service design User-centered design
Unable to display preview. Download preview PDF.
- 2.McCarthy, J., Wright, P.C.: Technology as Experience. MIT Press, Cambridge (2004)Google Scholar
- 3.Jordan, P.: Designing pleasurable products. An introduction to the new human factors. Taylor & Francis, London (2000)Google Scholar
- 4.Gaver, W.W., Martin, H.: Alternatives. Exploring Information Appliances through Conceptual Design Proposals. In: Turner, T., Szwillus, G. (eds.) Proceedings of the CHI 2000 Conference on Human Factors in Computing , pp. 209–216 (2000)Google Scholar