Accommodating Both Expert Users and Novice Users in One Interface by Utilizing Multi-layer Interface in Complex Function Products

  • T. K. Philip Hwang
  • Horng-Yi Yu
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6775)


Rapid development of electronic technology promotes the complex function of a product. Users have to adapt themselves to interface with diverse mental model setting. To improve usability, both resolutions of consistent interface and wizard interface were frequently applied to help novice. However, both of them require as much time for those who are familiar with the system, i.e. expert users. Shneiderman (2000) remarked that Universal Usability requires that software systems accommodate a diverse set of users. Multi-Layer interface might be a solution for complex user interface and satisfy both novice and expert users. The idea of multi-layer interface has been applied to hardware and software interface design. Cases were discussed in which the improved Multi-Layer Interface was analyzed and conclusions made.


universal usability multi-layer interface consistent interface 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • T. K. Philip Hwang
    • 1
  • Horng-Yi Yu
    • 2
  1. 1.Dept. of Industrial DesignNational Taipei University of TechnologyTaiwan
  2. 2.College of DesignNational Taipei University of TechnologyTaipeiTaiwan, R.O.C.

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