Advertisement

Social Capital in Electronic Networks of Practice: An Analysis of University Blogging Communities

  • Sharon Purchase
  • Nick Letch
Chapter

Abstract

Weblogs are a popular social communication technology enabling individuals to collaborate and share knowledge. This paper investigates how universities use blogging to facilitate student information exchange that is not directly moderated within a classroom environment. Social capital has been identified as a powerful indicator facilitating the transfer of knowledge (Nahapiet and Ghoshal 1998) and is used as the theoretical underpinnings for investigating why students participate in un-moderated university blogging communities. It is postulated that students with higher levels of social capital are more likely to participate within university blogging communities. Results suggest that the following aspects of social capital: trust; personal reputation and the enjoyment derived from helping others; significantly influence student participation in un-moderated blogging communities.

Keywords

Social Capital Confirmatory Factor Analysis Knowledge Sharing Online Community Academic Staff 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Adler, P.S., Kwon, S.W.: Social capital: prospects for a new concept. Acad. Manage. Rev. 27(1), 17–40 (2002)Google Scholar
  2. Chavis, D.M., Hogge, J.H., McMillion, D.W., Wandersman, A.: Sense of Community Through Brunswik’s Lens: A First Look’, Journal of Community Psychology, 14(1), pp 24–40 (1986)Google Scholar
  3. Chen, C., Wu, J., Yang, S.: Accelerating the use of weblogs as an alternative method to deliver case-based learning. Int. J. E Learn. 7(2), 331–349 (2008)Google Scholar
  4. Chiu, C.M., Hsu, M.H., Wang, E.T.G.: Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories. Decis. Support Syst. 42, 1872–1888 (2006)CrossRefGoogle Scholar
  5. Chow, W.S., Chan, L.S.: Social network, social trust and shared goals in organizational knowledge sharing. Inf. Manage. 45, 458–465 (2008)CrossRefGoogle Scholar
  6. Constant, D., Kiesler, S., Sproull, L.: What’s mine is ours, or is it? A study of attitudes about information sharing. Inf. Syst. Res. 5(4), 400–421 (1994)CrossRefGoogle Scholar
  7. Constant, D., Sproull, L., Kiesler, S.: The kindness of strangers: the usefulness of electronic weak ties for technical advice. Organ. Sci. 7(2), 119–135 (1996)CrossRefGoogle Scholar
  8. Cronin, J.J.: Upgrading to web 2.0: an experiential project to build a marketing wiki. J. Mark. Educ. 31(1), 66–75 (2009)CrossRefGoogle Scholar
  9. Davenport, T.H., Prusak, L.: Working Knowledge: How Organizations Manage What They Know. Harvard Business School Press, Boston (1998)Google Scholar
  10. De Long, D.W., Fahey, L.: Diagnosing cultural barriers to knowledge management. Acad. Manag. Exec. 14(4), 113–127 (2000)CrossRefGoogle Scholar
  11. Du, H.S., Wagner, C.: Learning with weblogs: an empirical investigation, in system sciences. In: HICSS ’05, 38th Annual Hawaii International Conference, pp. 7b–7b (2005)Google Scholar
  12. Efimova, L., Moor, A.D.: Beyond personal webpublishing: an exploratory study of conventional blogging practices. In: 38th Hawaii International Conference on System Sciences, IEEE, pp. 107a–107a (2005)Google Scholar
  13. Ford, D.P., Chan, Y.E.: Knowledge sharing in a multi-cultural setting: a case study. Knowl. Manag. Res. Pract. 1(1), 11–27 (2003)CrossRefGoogle Scholar
  14. Hair, J.J.F., Black, W.C., Babin, B.J., Anderson, R.E., Tatham, R.L.: Multivariate Data Analysis, 6th edn. Pearson Prentice Hall, Upper Saddle River (2006)Google Scholar
  15. Hsu, C.L., Lin, J.C.: Acceptance of blog usage: the roles of technology acceptance social influences and knowledge sharing motivation. Inf. Manage. 45, 65–74 (2008)CrossRefGoogle Scholar
  16. Huang, S.L., Yang, C.W.: Designing a semantic Bliki system to support different types of knowledge and adaptive learning. Comput. Educ. 53, 701–712 (2009)CrossRefGoogle Scholar
  17. Huffaker, D.: The educated blogger: using weblogs to promote literacy in the classroom. Assoc. Adv. Comput. Educ. J. 13(2), 91–98 (2005)Google Scholar
  18. Huysman, M., Wulf, V.: Social Capital and Information Technology. The MIT Press, Cambridge (2004)Google Scholar
  19. Jarvenpaa, S.L., Staples, D.S.: The use of collaborative electronic media for information sharing: an exploratory study of determinants. J. Strateg. Inf. Syst. 9(2–3), 129–154 (2000)CrossRefGoogle Scholar
  20. Kankanhalli, A., Tan, B.C.Y., Kwok-Kee, W.: Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Q. 29(1), 113–143 (2005)Google Scholar
  21. Kim, S.: The phenomenon of blogs and theoretical model of blog use in educational contexts. Comput. Educ. 51, 1342–1352 (2008)CrossRefGoogle Scholar
  22. Kim, S., Lee, H.: The impact of organizational context and information technology on employee knowledge-sharing capabilities. Public Adm. Rev. 66(3), 370–385 (2006)CrossRefGoogle Scholar
  23. Leana, C.R., Van Buren, H.J.I.I.I.: Organizational social capital and employment practices. Acad. Manage. Rev. 24(3), 538–555 (1999)Google Scholar
  24. Lee, J.K., Kang, J., Park, J.H., Park, K.: Excellence of knowledge management comes only when combined with corporate culture: LG CNS. In: Lee, J.K., Siew, B.G.K., Sethi, V. (eds.) Premier e-Business Cases from Asia: Problem-Solution-Challenge-Impact Approach, pp. 189–219. Prentice Hall, Pearson Education South Asia Pte Ltd, Singapore (2007)Google Scholar
  25. Lesser, E., Prusak, L.: Communities of Practice, Social Capital and Organizational knowledge in Knowledge and Communities, (eds.) Leasser E.L., Fontaine M., Slusher A.J., Butterworth-Heinemann A., Boston, pp 123–132 (2000)Google Scholar
  26. Lochner, K., Kawachi, I., Kennedy, B.P.: Social capital: a guide to its measurement. Health Place 5(4), 259–270 (1999)CrossRefGoogle Scholar
  27. Lu, H.-P, Hsiao, K.-L.: Understanding intention to continuously share information on weblogs. Internet Research 17(4), 345–361 (2007)Google Scholar
  28. McAllister, D.J.: Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Acad. Manage. J. 38(1), 24–59 (1995)CrossRefMathSciNetGoogle Scholar
  29. McGill, T.J., Klobas, J.E.: A task-technology fit view of learning management system impact. Comput. Educ. 52, 496–508 (2009)CrossRefGoogle Scholar
  30. McLure Wasko, M., Faraj, S.: It is what one does: why people participate and help others in electronic communities of practice. J. Strateg. Inf. Syst. 9(2–3), 155–173 (2000)CrossRefGoogle Scholar
  31. McLure Wasko, M., Faraj, S.: Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Q. 29(1), 35–57 (2005)Google Scholar
  32. Moody, E.J.: Internet use and its relationship to loneliness. Cyberpsychol. Behav. 4(3), 393–401 (2001)CrossRefGoogle Scholar
  33. Nahapiet, J., Ghoshal, S.: Social capital, intellectual capital, and the organizational advantage academy of management. Acad. Manage. Rev. 23(2), 242–266 (1998)Google Scholar
  34. Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, New York (1995)Google Scholar
  35. Parks, M.R., Floyd, K.: Making friends in cyberspace. J. Commun. 46(1), 80–97 (1996)CrossRefGoogle Scholar
  36. Phang, C.W., Kankanhalli, A., Sabherwal, R.: Usability and sociability in online communities: a comparative study of knowledge seeking and contribution. J. Assoc. Inf. Syst. 10(10), 721–747 (2009)Google Scholar
  37. Ridings, C.M., Gefen, D., Arinze, B.: Some antecedents and effects of trust in virtual communities. J. Strateg. Inf. Syst. 11(3–4), 271–295 (2002)CrossRefGoogle Scholar
  38. Szulanski, G.: The process of knowledge transfer: a diachronic analysis of stickiness. Organ. Behav. Hum. Decis. Process. 82(1), 9–27 (2000)CrossRefGoogle Scholar
  39. Taylor, E., Murthy, U.S.: Knowledge sharing among accounting academics in an electronic network of practice. Acc. Horiz. 23(2), 151–179 (2009)CrossRefGoogle Scholar
  40. Tsai, W., Ghoshal, S.: Social capital and value creation: the role of intrafirm networks. Acad. Manage. J. 41(4), 464–476 (1998)CrossRefGoogle Scholar
  41. Walsham, G.: Knowledge management: the benefits and limitations of computer systems. Eur. Manage. J. 19(6), 599–608 (2001)CrossRefGoogle Scholar
  42. Wang, Y., Fesenmaier, D.R.: Assessing motivation of contribution in online communities: an empirical investigation of an online travel community. Electron. Mark. 13(1), 33–45 (2003)CrossRefGoogle Scholar
  43. Wasserman, S., Faust, K.: Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge (1994)Google Scholar
  44. Wellman, B., Haase, A.Q., Witte, J., Hampton, K.: Does the internet increase, decrease, or supplement social capital? Social networks, participation, and community commitment. Am. Behav. Sci. 45(3), 436–455 (2001)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.UWA Business SchoolThe University of Western AustraliaCrawleyAustralia

Personalised recommendations