Skip to main content
SpringerLink
Log in

“Adventures of Harvey” – Use, Acceptance of and Relationship Building with a Social Robot in a Domestic Environment

  • Conference paper
Human-Robot Personal Relationships (HRPR 2010)

Included in the following conference series:

Abstract

The goal of this study was to improve our understanding about how older people use social robots in domestic environments and in particular whether and how they build relationships with these robots. Three participants interacted with the Nabaztag, a social robot, for a 10-day period in their own home environment. Some of our findings are (1) utilitarian-, hedonic-, and social factors are important when accepting social robots, (2) utilitarian-, hedonic- and social factors are important for building a relationship with the Nabaztag, (3) there is a relationship between name-calling and relationship building and (4) there is a relationship between using non-verbal- and verbal communication and relationship building.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: Extrinsic and Intrinsic Motivation to Use Computers in the Workplace. Journal of Applied Social Psychology 22(14), 1111–1132 (1992)

    Article  Google Scholar 

  2. van der Heijden, H.: User Acceptance of Hedonic Information Systems. MIS Quarterly 28(4), 695–704 (2004)

    Google Scholar 

  3. Fong, T., Nourbakhsh, I., Dautenhahn, K.: A Survey of Socially Interactive Robots. In: Robotics and Autonomous Systems, pp. 143–166 (2003)

    Google Scholar 

  4. Leite, I., Martinho, C., Pereira, A., Paiva, A.: iCat, an Affective Game Buddy based on Anticipatory Mechanisms (short paper). In: Proc. Of 7th Int. Conf. on Autonomous Agents and Multiagent Systems, pp. 1229–1232 (2008)

    Google Scholar 

  5. Looije, R., Neerinckx, M.A., de Lange, V.: Children’s Responses and Opinion on 3 Bots that Motivate, Educate and Play. Journal of Physical Agents 2(2), 13–20 (2008)

    Google Scholar 

  6. Shiomi, M., Kanda, T., Ishiguro, H., Hagita, N.: Interactive Humanoid Robots for a Science Museum. In: HRI 2006, pp. 305–312 (2006)

    Google Scholar 

  7. Weiss, A., Bernhaupt, R., Tscheligi, M., Wolherr, D., Kuhnlenz, K., Buss, M.: A Methodological Variation for Acceptance Evaluation of Human-Robot Interaction in Public Places. In: The 17th IEEE International Symposium on Robot and Human Interactive Communication, pp. 713–718 (2008)

    Google Scholar 

  8. Robins, B., Dautenhahn, K., te Boekhorst, R., Billard, A.: Robots as Assistive Technology, Does Appearance Matter? In: Proceedings of the 2004 IEEE International Workshop on Robot and Human Interactive Communication (2004)

    Google Scholar 

  9. Shibata, T., Wada, K., Ikeda, Y., Sabanovic, S.: Tabulation and Analysis of Questionnaire Results of Subjective Evaluation of Seal Robot in 7 Countries. In: The 17th IEEE International Symposium on Robot and Human Interactive Communication, pp. 689–694 (2008)

    Google Scholar 

  10. Kidd, C.D., Taggart, W., Turkle, S.: A Sociable Robot to Encourage Social Interaction among the Elderly. In: International Conference on Robotics and Automation, pp. 3972–3976 (2006)

    Google Scholar 

  11. Fujita, M.: On Activating Human Communications with Pet-type Robot Aibo. Proceedings of the IEEE 92(11) (2004)

    Google Scholar 

  12. Serenko, A.: A Model of User Adoption of Interface Agents for Email Notification. Interacting with Computers, 461–472 (2008)

    Google Scholar 

  13. Turkle, S., Taggart, W., Kidd, C.D., Dasté, O.: Relational Artefacts with Children and Elders, the Complexities of Cyber Companionship. Communication Sciences 18(4), 347–361 (2006)

    Google Scholar 

  14. Kanda, T., Sata, R., Saiwaki, N., Ishiguro, H.: A two-month Field Trial in an Elementary School for Long-term Interaction. IEEE Transactions on Robotics 23(5), 962–971 (2007)

    Article  Google Scholar 

  15. Wada, K., Shibata, T.: Robot Therapy in a Care House, Results of Case Studies. In: The 15th IEEE International Symposium on Robot and Human Interactive Communication, September 6-8, pp. 581–586 (2006)

    Google Scholar 

  16. Lee, Y., Lee, J., Lee, Z.: Social Influence on Technology Behaviour, Self-identity Theory Perspective. The DATA BASE for Advances in Information Systems 27(2&3), 60–75 (2006)

    Article  Google Scholar 

  17. Kim, J.W., Moon, Y.-G.: Extending the Technology Acceptance Model for a World-Wide-Web Context. Information & Management 38, 217–230 (2001)

    Article  Google Scholar 

  18. Ahn, T., Ryu, S., Han, L.: The Impact of Web Quality and Playfulness on User Acceptance of Online Retailing. In: Information and Management, pp. 263–275 (2007)

    Google Scholar 

  19. Rau, P.L., Li, Y., Li, D.: Effect of communication style and culture on ability to accept recommendations from robots. Computers in Human Behaviour, pp. 587–595 (2009)

    Google Scholar 

  20. Mason, J.: Qualitative research, 2nd edn. Sage, London (2002)

    Google Scholar 

  21. Jacobs, J.K., Kawanaka, T., Stigler, J.W.: Integrating qualitative and quantitative approaches to the analysis of video data on classroom teaching. International Journal of Educational Research 31(8), 717–724 (1999)

    Article  Google Scholar 

  22. Rogers, E.M.: New Product Adoption and Diffusion. Journal of Customer Research 2, 290–301 (March 1995)

    Google Scholar 

  23. Forlizzi, J.: ZIB How Robotic Products become Social Products: an Etnographic Study of Robotic Products in the Home. In: ACM/IEEE International Conference on Human-Robot Interaction (2007)

    Google Scholar 

  24. Quin, C.: The Emotional Life of Objects. The Journal of Design and Technology Education 8(3), 129–136 (2003)

    Google Scholar 

  25. Forlizzi, J., DiSalvo, C.: Service Robots in the Domestic Environment: A Study of the Roomba Vaccuum in the Home. In: HRI 2006, pp. 258–266 (2006)

    Google Scholar 

  26. Caroll, J., Howard, S., Vetere, F., Peck, J., Murphy, J.: Just Do What the Youth Want? Technology Approriation by Young People. In: Proceedings of the 35th Hawaii International Conference on System Sciences (2002)

    Google Scholar 

  27. Nass, C., Moon, Y., Fogg, B.J., Reeves, B., Dryer, C.: Can Computer Personalities be Human Personalities. In: CHI 1995 Mosaic of Creativity, pp. 228–229 (1995)

    Google Scholar 

  28. Lee, M.K., Kiesler, S., Forlizzi, J.: Receptionist or Information Kiosk: How do People Talk with a Robot? In: The 2010 ACM Conference on Computer Supported Cooperative Work, pp. 31–40 (2010)

    Google Scholar 

  29. Sung, J.-Y., Grinter, R.E., Christensen, H.I.: Pimp my Roomba. Designing for Personalization. In: CHI 2009, Boston, MA, USA (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Media, Communication and Organization, Faculty of Behavioral Sciences, University of Twente, Drienerlolaan 5, 7522, NB, Enschede, The Netherlands

    Tineke Klamer & Somaya Ben Allouch

  2. Department of Human Media Interaction, Faculty of Electrical Engineering, Mathematics and Computer Science, University of Twente, Drienerlolaan 5, 7522, NB, Enschede, The Netherlands

    Dirk Heylen

Authors
  1. Tineke Klamer
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Somaya Ben Allouch
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Dirk Heylen
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Institute of Advanced Computer Science (LIACS), Leiden University, Niels Bohrweg 1, 2333, Leiden, CA, The Netherlands

    Maarten H. Lamers  & Fons J. Verbeek  & 

Rights and permissions

Reprints and permissions

Copyright information

© 2011 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering

About this paper

Cite this paper

Klamer, T., Ben Allouch, S., Heylen, D. (2011). “Adventures of Harvey” – Use, Acceptance of and Relationship Building with a Social Robot in a Domestic Environment. In: Lamers, M.H., Verbeek, F.J. (eds) Human-Robot Personal Relationships. HRPR 2010. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 59. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19385-9_10

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-19385-9_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-19384-2

  • Online ISBN: 978-3-642-19385-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation