Abstract
Vacant departure terminals, empty hotel lobbies, silent phones in travel agencies. The travel ban at major companies during the financial and economic crisis 2008/09 impacted the entire business travel industry. Airlines, car rentals, hotels and business travel agencies’ sales were suddenly down by up to a quarter – a real disaster for an industry that has some influence on the national economy. According to information provided by the IATA (International Air Transport Association), the airline industry alone carries more than 2.2 bn passengers p. a. worldwide, thus generating almost 32 m jobs.
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© 2011 Springer-Verlag Berlin Heidelberg
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Vorndran, S. (2011). Business Travel Management: Everything Remains Different! Post-Crisis Strategies. In: Conrady, R., Buck, M. (eds) Trends and Issues in Global Tourism 2011. Trends and Issues in Global Tourism. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17767-5_23
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DOI: https://doi.org/10.1007/978-3-642-17767-5_23
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Publisher Name: Springer, Berlin, Heidelberg
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Online ISBN: 978-3-642-17767-5
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