Foundations of a Reference Model for SOA Governance

  • Christian Ott
  • Axel Korthaus
  • Tilo Böhmann
  • Michael Rosemann
  • Helmut Krcmar
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 72)


Although the lack of elaborate governance mechanisms is often seen as the main reason for failures of SOA projects, SOA governance is still very low in maturity. In this paper, we follow a design science approach to address this drawback by presenting a framework that can guide organisations in implementing a governance approach for SOA more successfully. We have reviewed the highly advanced IT governance frameworks Cobit and ITIL and mapped them to the SOA domain. The resulting blueprint for a SOA governance framework was refined based on a detailed literature review, expert interviews and a practical application in a government organisation. The proposed framework stresses the need for business representatives to get involved in SOA decisions and to define benefits ownership for services.


Service-Oriented Architecture (SOA) SOA governance 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Christian Ott
    • 1
  • Axel Korthaus
    • 2
  • Tilo Böhmann
    • 3
  • Michael Rosemann
    • 2
  • Helmut Krcmar
    • 1
  1. 1.Lehrstuhl für WirtschaftsinformatikTechnische Universität MünchenMünchenGermany
  2. 2.Business Process ManagementQueensland University of TechnologyBrisbaneAustralia
  3. 3.ISS International Business School of Service ManagementHamburgGermany

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