Abstract
This paper proposes an approach to generating tags for service reviews. We extract candidate service aspects from reviews, score candidate opinion words and weight extracted candidate service aspects. Tags are automatically generated for reviews by combining aspect weights, aspect ratings and aspect opinion words. Experimental results show our approach is effective to extract, rank, and rate service aspects.
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Li, S., Hao, J., Chen, Z. (2010). Generating Tags for Service Reviews. In: Cao, L., Zhong, J., Feng, Y. (eds) Advanced Data Mining and Applications. ADMA 2010. Lecture Notes in Computer Science(), vol 6441. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17313-4_46
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DOI: https://doi.org/10.1007/978-3-642-17313-4_46
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17312-7
Online ISBN: 978-3-642-17313-4
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