Abstract
The three paragraphs of this chapter focus on the main directive and support processes of a business, namely “Strategic Planning” and “Human Resources Management” (directive processes), and “Budgeting & Control” (supportive). Other directive and support processes are reported in Figure 4.2.
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Tonchia, S. (2004). The Directive and Support Processes. In: Process Management for the Extended Enterprise. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17051-5_8
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DOI: https://doi.org/10.1007/978-3-642-17051-5_8
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