Abstract
In every society there is a need for an efficient health care system. This paper aims to propose a value definition and a value chain model within the health care. In order to define value patients and experts were surveyed. The proposed definition offers a complex way of looking at the value within the health care sector. The proposal of the value chain model is anticipated with a value stream mapping activities and experts interviews. Proposed model offers consistent way of looking at the value chain from health care provider perspective.
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Kawczynski, L., Taisch, M. (2010). Health Care Provider Value Chain. In: Vallespir, B., Alix, T. (eds) Advances in Production Management Systems. New Challenges, New Approaches. APMS 2009. IFIP Advances in Information and Communication Technology, vol 338. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16358-6_76
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DOI: https://doi.org/10.1007/978-3-642-16358-6_76
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