Professional Service Firms as High Performance Work Systems

  • Stephan Kaiser
  • Max Josef Ringlstetter


The previous chapter focused on individual human resources management instruments in professional service firms. The next chapter now takes things one step further and discusses possible advantages of a systematic combination of individual HR measures in the sense of an integrative approach in comparison to a random application of individually designed personnel measures. This view is based on the finding that the coordination of individual HR measures in the sense of a consistent concentration increases the success of personnel management.1 The so-called high performance work system approach takes this insight into account by emphasizing the systematic concentration of personnel measures with the purpose to enhance entrepreneurial performance.


Intrinsic Motivation Human Resource Management Organizational Commitment Extrinsic Motivation Sustainable Competitive Advantage 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.Universität der Bundeswehr München, Wirtschafts- und OrganisationswissenschaftenNeubibergGermany
  2. 2.Wirtschaftswissenschaftliche FakultätKatholische Universität Eichstätt-Ingolstadt, Lehrstuhl für ABWL, Organisation und PersonalIngolstadtGermany

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