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Towards a Performance Measurement System for Lean-Oriented NPD Processes

Conference paper

Abstract

Lean thinking has been successfully applied to manufacturing and operations environments and many case studies and research papers have extensively been published. The same remark cannot be made for lean application to the New Product Development (NPD) process. Some efforts in Lean Product Development exist, but, until today, with the tools available, it is impossible to say if a NPD process is lean or not, and actually how much lean is. A kind of gap exists in the applicability of lean into the NPD process and this chapter aims at filling this gap, contributing to NPD performance measurement getting a leanness process. The paper proposes a Performance Measurement System, derived from the Balanced Scorecard approach, for measuring a NPD and its leanness. The proposed framework is under development within the LeanPPD European project.

Keywords

New product development Performance measurement system Lean product development LeanPPD project 

List of Abbreviations

AHP

Analytic Hierarchic Process

BEP

Break Event Point

BS

Balance Scorecard

IPI

Integrated Performance Index

LESAT

Lean Aerospace Initiative

NPD

New Product Development

NPV

Net Present Value

PM

Project Management

PMS

Performance Measurement System

PPD

Product & Process Development

R&D

Research & Development

ROE

Return On Equity

ROI

Return On Investment

SMART

Strategic Management and Reporting Technique

TTM

Time To Market

VSM

Value Stream Mapping

JIT

Just In Time

Notes

Acknowledgements

This work was partly funded by the European Commission through the LeanPPD Project (NMP-2007-214090, http://www.leanppd.eu). The authors wish to acknowledge their gratitude to the rest of the project partners for their contributions during the development of various ideas presented in this chapter. The authors wish to acknowledge their gratitude to m.sc. Alessandra Calcaterra and m.sc. Francesca Pozzi for their valuable contribution to this research.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.Politecnico di Milano, Department of ManagementEconomics and Industrial EngineeringMilanoItaly
  2. 2.Department of Industrial EngineeringUniversità degli Studi di BergamoDalmine (BG)Italy

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