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Towards a Performance Measurement System for Lean-Oriented NPD Processes

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Global Product Development

Abstract

Lean thinking has been successfully applied to manufacturing and operations environments and many case studies and research papers have extensively been published. The same remark cannot be made for lean application to the New Product Development (NPD) process. Some efforts in Lean Product Development exist, but, until today, with the tools available, it is impossible to say if a NPD process is lean or not, and actually how much lean is. A kind of gap exists in the applicability of lean into the NPD process and this chapter aims at filling this gap, contributing to NPD performance measurement getting a leanness process. The paper proposes a Performance Measurement System, derived from the Balanced Scorecard approach, for measuring a NPD and its leanness. The proposed framework is under development within the LeanPPD European project.

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Abbreviations

AHP:

Analytic Hierarchic Process

BEP:

Break Event Point

BS:

Balance Scorecard

IPI:

Integrated Performance Index

LESAT:

Lean Aerospace Initiative

NPD:

New Product Development

NPV:

Net Present Value

PM:

Project Management

PMS:

Performance Measurement System

PPD:

Product & Process Development

R&D:

Research & Development

ROE:

Return On Equity

ROI:

Return On Investment

SMART:

Strategic Management and Reporting Technique

TTM:

Time To Market

VSM:

Value Stream Mapping

JIT:

Just In Time

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Acknowledgements

This work was partly funded by the European Commission through the LeanPPD Project (NMP-2007-214090, http://www.leanppd.eu). The authors wish to acknowledge their gratitude to the rest of the project partners for their contributions during the development of various ideas presented in this chapter. The authors wish to acknowledge their gratitude to m.sc. Alessandra Calcaterra and m.sc. Francesca Pozzi for their valuable contribution to this research.

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Authors and Affiliations

  1. Politecnico di Milano, Department of Management, Economics and Industrial Engineering, 20133, Milano, Italy

    M. Taisch & D. Corti

  2. Department of Industrial Engineering, Università degli Studi di Bergamo, 24044, Dalmine (BG), Italy

    S. Terzi

Authors
  1. M. Taisch
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  2. D. Corti
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  3. S. Terzi
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Correspondence to M. Taisch .

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  1. , IRCCyN UMR CNRS 6597, Ecole Centrale de Nantes, rue de la Noë 1, Nantes Cedex 3, 44321, France

    Alain Bernard

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Taisch, M., Corti, D., Terzi, S. (2011). Towards a Performance Measurement System for Lean-Oriented NPD Processes. In: Bernard, A. (eds) Global Product Development. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15973-2_65

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  • DOI: https://doi.org/10.1007/978-3-642-15973-2_65

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  • Print ISBN: 978-3-642-15972-5

  • Online ISBN: 978-3-642-15973-2

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