Product-Driven Process Value Analysis

Conference paper


The paper describes a methodology to support business process re-engineering by mapping product requirements to product development phases in order to analyze their contribution to value creation. The methodology has been already validated by the authors in different industrial sectors through real case studies [1], that were all characterized by well established business processes, needing improvements to preserve their competitiveness in the marketplace. In this chapter the effectiveness of the methodology in identifying process criticalities is tested with regards to industrial processes experiencing under capacities in satisfying the market demand as well as concerning not yet established business ideas. The task is performed by considering the wood pellet production process as a case study.


Process value analysis Customer satisfaction Business process re-engineering Product requirements 

List of Abbreviations


Business Process Re-engineering


Balanced Scorecard


Customer Requirement


Energy, Material, Signal


Engineering To Order


Integration DEFinition


Lower Heating Value


Phase Overall Satisfaction


Phase Overall Value


Product and Service Systems




Total Quality Management


Theory of Inventive Problem Solving


Value Analysis


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.Dipartimento. di Meccanica e Tecnologie IndustrialiUniversità di FirenzeFlorenceItaly
  2. 2.Dipartimento di MeccanicaPolitecnico di MilanoMilanItaly

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