Abstract
The service concept is widely used in distinct research and application areas. Particularly in Collaborative Networks, Service Orientation represents a main trend in the development of support platforms. Nevertheless, a literature review shows that it does not gather a common understanding, namely from the software and business perspectives. This paper proposes a conceptual framework aiming at contributing to make these two perspectives come closer, through a refinement of the Service concept itself and the usage of Pro-Activeness.
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Cardoso, T., Camarinha-Matos, L.M. (2010). Pro-Active Service Entity Framework for a Better Mapping between Business and Software. In: Camarinha-Matos, L.M., Boucher, X., Afsarmanesh, H. (eds) Collaborative Networks for a Sustainable World. PRO-VE 2010. IFIP Advances in Information and Communication Technology, vol 336. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15961-9_54
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DOI: https://doi.org/10.1007/978-3-642-15961-9_54
Publisher Name: Springer, Berlin, Heidelberg
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