OTM Machine Acceptance: In the Arab Culture

  • Abdullah Rashed
  • Henrique Santos
Part of the Communications in Computer and Information Science book series (CCIS, volume 92)


Basically, neglecting the human factor is one of the main reasons for system failures or for technology rejection, even when important technologies are considered. Biometrics mostly have the characteristics needed for effortless acceptance, such as easiness and usefulness, that are essential pillars of acceptance models such as TAM (technology acceptance model). However, it should be investigated. Many studies have been carried out to research the issues of technology acceptance in different cultures, especially the western culture. Arabic culture lacks these types of studies with few publications in this field. This paper introduces a new biometric interface for ATM machines. This interface depends on a promising biometrics which is odour. To discover the acceptance of this biometrics, we distributed a questionnaire via a web site and called for participation in the Arab Area and found that most respondents would accept to use odour.


Technology acceptance ATM interface Arab culture 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Abdullah Rashed
    • 1
  • Henrique Santos
    • 1
  1. 1.R & D Algoritmi CentreUniversity of MinhoGuimarãesPortugal

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