Abstract
For a socially situated agent, the world is populated by other agents with which it interacts in the true sense of the word, in that the action–reaction sequence typical of the physical world is replaced by mutual acting-with and acting-upon the other. This chapter first introduces the sociological bottom line of emotion as the glue and regulatory system of social relationships both at the individual and at the collective level. It then focuses on language as the pre-eminent medium of social interaction and discusses, by way of examples, the functioning of conversation beyond information exchange as both norm-following and norm-building human social behaviour. We conclude that, for the design of socially situated affective systems, more research on the often overlooked because seemingly trivial aspects of interaction is needed, and we present methods for the uncovering and analysis of the workings of human–machine interaction.
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Notes
- 1.
Positive face is the desire for appreciation and approval by others (integration) and negative face is the desire not to be imposed on by others (control, power). The terminology creates the wrong impression of a single dimension of ‘face’.
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Acknowledgements
This work was financed, in part, by HUMAINE, the European Human–Machine Interaction Network on Emotions (EC FP6 Contract 507422) and SERA, Social Engagement with Robots and Agents (FP7 contract no. 231868). The Austrian Research Institute for Artificial Intelligence is supported by the Austrian Federal Ministry for Science and Research and the Austrian Federal Ministry for Transport, Innovation and Technology.
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Payr, S., Wallis, P. (2011). Socially Situated Affective Systems. In: Cowie, R., Pelachaud, C., Petta, P. (eds) Emotion-Oriented Systems. Cognitive Technologies. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15184-2_26
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DOI: https://doi.org/10.1007/978-3-642-15184-2_26
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