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Reflective Visualization of the Agreement Quality in Mediation

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New Frontiers in Artificial Intelligence (JSAI-isAI 2009)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 6284))

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Abstract

Training for mediators is a complex issue. It is generally effective for trainees to reflect on their past thinking, speaking, and acting. We present a text processing method which aids mediation trainees in reflecting on how they reached an agreement from their dialogue. The method is an improved variant of the Data Crystallization algorithm, which visualizes the inter-topic associations which foreshadow the intentional or unintentional subsequent development of topics far apart in time. We demonstrate how the dialogues which differ in the agreement quality affects the topological characteristics of the associations.

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Maeno, Y., Nitta, K., Ohsawa, Y. (2010). Reflective Visualization of the Agreement Quality in Mediation. In: Nakakoji, K., Murakami, Y., McCready, E. (eds) New Frontiers in Artificial Intelligence. JSAI-isAI 2009. Lecture Notes in Computer Science(), vol 6284. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14888-0_4

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  • DOI: https://doi.org/10.1007/978-3-642-14888-0_4

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-14887-3

  • Online ISBN: 978-3-642-14888-0

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