Abstract
Value of information accumulated on the Web should be enhanced if it is provided to the user who just faces to a problematic situation which can be solved by the information. The authors have been investigating a task-oriented menu, which enables users to search for mobile internet services not by category but by situation of the users. Construction of the task-oriented menu is based on a user modeling method which supports descriptions of user activities, such as task execution and defeating obstacles encountered during the task, which in turn represents users’ situations and/or needs for certain information. We have built task models of the mobile users which covered about 97% of the assumed situations of mobile internet services. Then we reorganized “contexts” in the model and designed a menu hierarchy from the view point of the task. We have linked the designed menu to the set of actual mobile internet service sites included in the i-mode service operated by NTT docomo, consists of 5016 services. Among them, 4817 services are properly connected to the menu. This paper introduces a framework for real scale task-oriented menu system for mobile service navigation with its relations to the SNS applications as knowledge resources.
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Sasajima, M., Kitamura, Y., Mizoguchi, R. (2010). Task-Oriented User Modeling Method and Its Application to Service Navigation on the Web. In: Yoshikawa, M., Meng, X., Yumoto, T., Ma, Q., Sun, L., Watanabe, C. (eds) Database Systems for Advanced Applications. DASFAA 2010. Lecture Notes in Computer Science, vol 6193. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14589-6_25
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DOI: https://doi.org/10.1007/978-3-642-14589-6_25
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