An Optimized Cost-Benefit Analysis for the Evaluation in E-Learning Services

  • Gianni Fenu
  • Massimiliano Picconi
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 88)


The utilization of new forms of communication techniques, used by Universities to offer new services to teachers and students, requires a strategic plan to evaluate the costs and benefits associated with the development of the e-Learning contents. This paper discusses different methodologies of identification of the variables, that influence the development of e-Learning services, proposed by different authors in scientific literature. In addition, a methodology that uses an identification and a cost-benefit analysis and comparison of the variables is suggested by the authors of this paper. Moreover, an ad-hoc created automatic decision-making tool is able to establish inter-relationship between variables and compute hidden-related benefits, in order to find an unique and optimal solution.


Multiple Criteria Decision Making Problem E-learning Application Cost Organization and Classification Model Development Cost Decision Support 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Gianni Fenu
    • 1
  • Massimiliano Picconi
    • 1
  1. 1.Department of Computer ScienceUniversity of CagliariCagliariItaly

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