Accessibility of eGovernment Web Sites: Towards a Collaborative Retrofitting Approach

  • Annika Nietzio
  • Morten Goodwin Olsen
  • Mandana Eibegger
  • Mikael Snaprud
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6179)


Accessibility benchmarking is efficient to raise awareness and initiate competition. However, traditional benchmarking is of little avail when it comes to removing barriers from eGovernment web sites in practice. Regulations and legal enforcement may be helpful in a long-term perspective. For more rapid progress both vendors and web site maintainers are willing to take short-term action towards improvements, provided that clear advise is available. The approach of the eGovernment Monitoring project (eGovMon) integrates benchmarking as a central activity in a user-driven project. In addition to benchmarking results, several other services and background information are provided to enable the users – in this case a group of Norwegian municipalities who want to improve the accessibility of their web sites – to gain real added value from benchmarking.


Content Management System Alternative Text Accessibility Barrier Norwegian Municipality Traditional Benchmarking 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Annika Nietzio
    • 1
  • Morten Goodwin Olsen
    • 2
  • Mandana Eibegger
    • 2
  • Mikael Snaprud
    • 2
    • 3
  1. 1.Forschungsinstitut Technologie und Behinderung (FTB) der Evangelischen Stiftung VolmarsteinWetter (Ruhr)Germany
  2. 2.Tingtun ASLillesandNorway
  3. 3.University of AgderGrimstadNorway

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