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User Testing of Google Reader and RIA Complexity – A Warning

  • Joshue O. Connor
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 6179)

Abstract

There are many APIs and toolkits available in the wild today that allow developers to build rich sophisticated Web Applications. There are a variety of frameworks and toolkits at use in the wild. While these platforms - in principle - offer the promise of greater functionality and more robust interoperability they also cast a potential shadow of greater complexity and how will this complexity then impact on the user experience for people with disabilities? In tandem, there are many guidelines designed to help make inclusive, accessible and usable designs a reality such as the principles of Universal Design, the WCAG and other international usability standards. [1][2][3].

So how can we ensure that when we build complex Rich Internet Applications (RIAs) that they can be easily used by the widest possible audience, including older people and people with disabilities? A well-established method is to conduct a user test.

Keywords

(e)Accessibility and Usability eInclusion HCI and Non Classical Interfaces User Centered Design and User Involvement 

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References

  1. 1.
  2. 2.
    Web Content Accessibility Guidelines (WCAG), http://www.w3.org/WAI/intro/wcag.php
  3. 3.
    International standards for HCI and usability, http://www.usabilitynet.org/tools/r_international.htm
  4. 4.
    Virzi, R.A., Sorce, J.F., Herbert, L.B.: A Comparison of Three Usability Evaluation Methods: Heuristic, Think-Aloud, and Performance Testing. Human Factors and Ergonomics Society Annual Meeting Proceedings, Computer Systems, 309–313Google Scholar
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    Buur, J., Bagger, K.: Replacing usability testing with user dialogueSource. Communications of the ACM archive 42(5), 63–66 (1999)CrossRefGoogle Scholar
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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Joshue O. Connor
    • 1
  1. 1.NCBI Centre For Inclusive Technology (CFIT)National Council for the Blind of IrelandDublinIreland

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