Abstract
Web information systems are growing with regard to complexity. Speech is a way of increasing usability and facilitating interaction. Moreover it nowadays is an important factor concerning customer needs and wishes. This paper focusses on the extension of an existing conceptual model called storyboard, to support the design of natural language dialogues. It includes a short description of storyboarding and natural language dialogues. Subsequently the outcomes are evaluated, condensed and then integrated into the storyboard model. The results of this work show that only little adaptions regarding the storyboard concept are necessary and the extension of the presentation layer with a channel-dependent renderer is sufficient to be able to model natural language dialogues.
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Berg, M., Düsterhöft, A., Thalheim, B. (2010). Integration of Natural Language Dialogues into the Conceptual Model of Storyboard Design. In: Hopfe, C.J., Rezgui, Y., Métais, E., Preece, A., Li, H. (eds) Natural Language Processing and Information Systems. NLDB 2010. Lecture Notes in Computer Science, vol 6177. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13881-2_20
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DOI: https://doi.org/10.1007/978-3-642-13881-2_20
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