Abstract
Technological advancements in mobile computing and wireless networks open up to new applications and new user-groups in the mobile workforce. However, a considerable part of the mobile workforce, such as e.g. drivers or healthcare staff, is chiefly performing other tasks than interacting with their computers. As a result, they are not able to pay attention to computer interaction, making them mainly off computer tasks. The aim of the paper is to develop a design theory to manage off-task situations in mobile computing. Interviews were performed with developers of an information system comprising mobile devices for drivers. From the interviews, a design of an artifact and a design theory based on a strategy to automate routine administration task using place awareness is presented. The eight components of IS design theory by Gregor and Jones is applied as a theoretical framework.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Barnes, S.: Enterprise mobility: concept and examples. International Journal of Mobile Communications 1(4), 341–359 (2003)
McIntosh, J., Baron, J.: Mobile commerce’s impact on today’s workforce: issues, impacts and implications. International Journal of Mobile Communications 3(2), 99–113 (2005)
Satyanarayanan, M.: Fundamental challenges in mobile computing. In: Proceedings of the fifteenth annual ACM symposium on Principles of distributed computing, Philadelphia, Pennsylvania (1996)
Tarasewich, P., Nickerson, R.C., Warkentin, M.: Issues in Mobile E-Commerce. Communications of the Association for Information Systems 8(1) (January 28, 2002)
B’Far, R.: Mobile computing principles: designing and developing mobile applications with UML and XML. Cambridge University Press, New York (2005)
Junglas, I.: On the usefulness and ease of use of location-based services: insights into the information system innovator’s dilemma. International Journal of Mobile Communications 5(4), 389–408 (2007)
Leonhardt, U., Magee, J., Dias, P.: Location service in mobile computing environments. Computers & Graphics 20(5), 627–632 (1996)
Cheverst, K., Davies, N., Mitchell, K., Friday, A.: The role of connectivity in supporting context-sensitive applications. In: Gellersen, H.-W. (ed.) HUC 1999. LNCS, vol. 1707, pp. 193–207. Springer, Heidelberg (1999)
Long, S., Kooper, R., Abowd, G., Atkeson, C. (eds.): Rapid prototyping of mobile context-aware applications: The cyberguide case study, New York (1996)
Kristoffersen, S., Ljungberg, F.: Representing Modalities in Mobile Computing - A Model of IT use in Mobile Settings. In: Proceedings of Interactive Applications of Mobile Computing, Rostock (1998)
Makimoto, T., Manners, D.: Digital nomad. Wiley, Chichester (1997)
Fällman, D.: In: Romance with the Materials of Mobile Interaction: A Phenomenological Approach to the Design of Mobile Information Technology (2003)
Nichols, J., Myers, B.A.: Controlling Home and Office Appliances with Smart Phones. IEEE pervasive computing 5(3), 60–67 (2006)
Toye, E., Sharp, R., Madhavapeddy, A., Scott, D.: Using smart phones to access site-specific services. IEEE pervasive computing, 60–66 (2005)
Eppinger, S., Ulrich, K.: Product design and development. McGraw-Hill, New York (2003)
Pascoe, J., Morse, D., Ryan, N.: Developing personal technology for the field. Personal and ubiquitous computing 2(1), 28–36 (1998)
Pascoe, J., Ryan, N., Morse, D.: Using while moving: HCI issues in fieldwork environments. ACM Trans Comput-Hum Interact. 7(3), 417–437 (2000)
Kristoffersen, S., Ljungberg, F.: “Making place” to make IT work: empirical explorations of HCI for mobile CSCW. In: Proceedings of the international ACM SIGGROUP conference on Supporting group work, Phoenix, Arizona (1999)
Mennecke, B., Strader, T.: Where in the world on the Web does location matter? In: A framework for location based services in m-commerce. AMCIS 2001 Proceedings, p. 90 (2001)
Rodden, T., Friday, A., Muller, H., Dix, A. (eds.): A lightweight approach to managing privacy in location-based services (2002)
Tilson, D., Lyytinen, K., Baxter, R. (eds.): A framework for selecting a location based service (LBS) strategy and service portfolio (2004)
Baskerville, R., Pries-Heje, J., Venable, J.: Soft design science research: Extending the boundaries of evaluation in design science research. In: Proceedings of DESRIST the 2nd International Conference on Design Science Research in Information Systems and Technology, Pasadena, CA (2007)
Venable, J.: A framework for design science research activities. In: Proceedings of the Information Resource Management Conference, Washington D.C. (2006)
Hevner, A., Chatterjee, S.: Design Science Research in Information Systems: Theory & Practice. Springer, Heidelberg (2009)
Van Aken, J.: Management research as a design science: articulating the research products of mode 2 knowledge production in management. British Journal of Management 16(1), 19–36 (2005)
Hutchins, E.L., Hollan, J.D., Norman, D.: Direct manipulation interfaces. Human-Computer Interaction 1(4), 311–338 (1985)
Simon, H.: The Science of the Artificial. MIT Press, Cambridge (1969)
Gregor, S., Jones, D.: The anatomy of a design theory. Journal of the Association for Information Systems 8(5), 312–335 (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Andersson, B., Keller, C. (2010). Harness Mobility: Managing the Off-Task Property. In: Winter, R., Zhao, J.L., Aier, S. (eds) Global Perspectives on Design Science Research. DESRIST 2010. Lecture Notes in Computer Science, vol 6105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13335-0_18
Download citation
DOI: https://doi.org/10.1007/978-3-642-13335-0_18
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-13334-3
Online ISBN: 978-3-642-13335-0
eBook Packages: Computer ScienceComputer Science (R0)