Abstract
The introductory chapter consists of four sections. In Sect. 1.1 we reveal the current situation in hospitals that is faced by the management. We address the general issue of personnel scheduling in the service industry in Sect. 1.2. Then we motivate our research by considering physicians as the scheduling object. In particular, we show the complex nature of physician scheduling in a hospital environment. The focus of the research is presented in Sect. 1.3. Finally, we conclude the chapter by illustrating the outline of the thesis.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aiken, L.H., Clarke, S.P., Sloane, D.M., Sochalski, J., Silber, J.H.: Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. J. Am. Med. Assoc. 288, 1987–1993 (2002)
Bard, J.F.: Staff scheduling in high volume service facilities with downgrading. IIE Trans. 36(10), 985–997 (2004). http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=14361083&site=ehost-live
Bard, J.F., Binici, C., deSilva, A.H.: Staff scheduling at the united states postal service. Comput. Oper. Res. 30(5), 745–771 (2003). DOI:10.1016/S0305-0548(02)00048-5. http://www.sciencedirect.com/science/article/B6VC5-45D8H6S-1/2/7dba9a4c2f5b9514509fd17954d77e99
Bard, J.F., Purnomo, H.W.: Short-term nurse scheduling in response to daily fluctuations in supply and demand. Health Care Manag. Sci. 8(4), 315–324 (2005). DOI:http://dx.doi.org/10.1007/s10729-005-4141-9.
Barnhart, C., Johnson, E.L., Nemhauser, G.L., Savelsbergh, M.W.P., Vance, P.H.: Branch-and-price: Column generation for solving huge integer programs. Oper. Res. 46, 316–329 (1998)
Beaumont, N.: Scheduling staff using mixed integer programming. Eur. J. Oper. Res. 98(3), 473–484 (1997). DOI:10.1016/S0377-2217(97)00055-6. http://www.sciencedirect.com/science/article/B6VCT-3SWY0P1-3/2/d53e5979293c4ea78e78ad635a2890e7
Berrada, I., Ferland, J.A., Michelon, P.: A multi-objective approach to nurse scheduling with both hard and soft constraints. Socioecon. Plann. Sci. 30(3), 183–193 (1996). http://www.sciencedirect.com/science/article/B6V6Y-3VWPXB5-3/2/be4e0e945f0e6799c49fb8185e056ae4
Burke, E.K., De Causmaecker, P., Vanden Berghe, G., Van Landeghem, H.: The state of the art in nurse rostering. J. Scheduling 7, 441–499 (2004). DOI:10.1023/B:JOSH.0000046076.75950.0b
Cheang,B.,Li,H.,Lim,A.,Rodrigues,B.:Nurserosteringproblems–abibliographic survey. Eur. J. Oper. Res. 151(3), 447–460 (2003). DOI:10.1016/S0377-2217(03)00021-3. http://www.sciencedirect.com/science/article/B6VCT-487N2B9-5/2/bb15537b34313a93c74ea9d531c7a024
Ernst, A.T., Jiang, H., Krishnamoorthy, M., Owens, B., Sier, D.: An annotated bibliography of personnel scheduling and rostering. Ann. Oper. Res. 127(1), 21–144 (2004). DOI:10.1023/B:ANOR.0000019087.46656.e2. http://www.springerlink.com/content/j15j158945723185
Göbel, M., Franck, M., Friesdorf, W.: Work duration and work scheduling for hospital doctors. Qual. Work Prod. Enterp. Future 31, 667–708 (2003)
Kellogg, D.L., Walczak, S.: Nurse scheduling: From academia to implementation or not? Interfaces 37(4), 355–369 (2007). http://interfaces.journal.informs.org/cgi/content/abstract/37/4/355
Marburger Bund und Tarifgemeinschaft deutscher Länder: Der arztspezifische Tarifvertrag für die Universitätsärzte (2007). http://www.marburger-bund.de/marburgerbund/bundesverband/unsere_themen/tarifpolitik/tdl/tdl-028.php
Mihm, A.: Krankenhäuser schlagen Alarm. Frankfurter Allgemeine Zeitung (2007). http://berufundchance.fazjob.net/s/RubC43EEA6BF57E4A09925C1D802785495A/Doc∼EB9067149F560459D998C1E8F7DE953E6∼ATpl∼Ecommon∼Scontent.html
O’Neil, E., Seago, J.A.: Meeting the challenge of nursing and the nation’s health. J. Am. Med. Assoc. 288(16), 2040–2041 (2002). http://jama.ama-assn.org
Sherali, H.D., Ramahi, M.H., Saifee, Q.J.: Hospital resident scheduling problem. Prod. Plann. Control 13(2), 220–233 (2002)
Thungjaroenkul, P., Cummings, G.G., Embleton, A.: The impact of nurse staffing on hospital costs and patient length of stay: A systematic review. Nurs. Econ.$ 25(5), 255–265 (2007). http://www.find-health-articles.com/rec_pub_18080621-the-impact-nurse-staffing-hospital-costs-patient-length-stay.htm
Vanderbeck, F., Wolsey, L.A.: An exact algorithm for IP column generation. Oper. Res. Letters 19(4), 151–159 (1996). DOI:10.1016/0167-6377(96)00033-8.http://www.sciencedirect.com/science/article/B6V8M-3VWTCWR-1/2/41af45df4032495c596d0c20855ac344
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Brunner, J.O. (2010). Introduction. In: Flexible Shift Planning in the Service Industry. Lecture Notes in Economics and Mathematical Systems, vol 640. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10517-3_1
Download citation
DOI: https://doi.org/10.1007/978-3-642-10517-3_1
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-10516-6
Online ISBN: 978-3-642-10517-3
eBook Packages: MedicineMedicine (R0)