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Design and Implementation of a Virtual Salesclerk

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Intelligent Virtual Agents (IVA 2009)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5773))

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Abstract

This paper describes the design and implementation of a virtual agent that is capable of providing customers in a 3D online shop with advice. Based on a product knowledge base, a conversation model and a model of the shop, the agent communicates with the customer through text based dialogues and leads the customer through the virtual world using gestures.

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Author information

Authors and Affiliations

  1. Clausthal University of Technology, Clausthal-Zellerfeld, Germany

    Christopher Mumme, Niels Pinkwart & Frank Loll

Authors
  1. Christopher Mumme
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  2. Niels Pinkwart
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  3. Frank Loll
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Editor information

Editors and Affiliations

  1. Human Media Interaction (HMI), University of Twente, EWI (Zilverling), P.O.Box 217, 7500, Enschede, AE, The Netherlands

    Zsófia Ruttkay

  2. Deutsches Forschungszentrum für künstliche Intelligenz (DFKI), Campus D3.2, 66123, Saarbrücken, Germany

    Michael Kipp

  3. Human Media Interaction Group,Dept. of Computer Science, University of Twente, P.O. Box 217, 7500, Enschede, AE, The Netherlands

    Anton Nijholt

  4. Center for Analysis and Design of Intelligent Agents, CADIA, School of Computer Science, Reykjavik University, Kringlan 1, 103, Reykjavik, Iceland

    Hannes Högni Vilhjálmsson

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© 2009 Springer-Verlag Berlin Heidelberg

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Mumme, C., Pinkwart, N., Loll, F. (2009). Design and Implementation of a Virtual Salesclerk. In: Ruttkay, Z., Kipp, M., Nijholt, A., Vilhjálmsson, H.H. (eds) Intelligent Virtual Agents. IVA 2009. Lecture Notes in Computer Science(), vol 5773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04380-2_41

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  • DOI: https://doi.org/10.1007/978-3-642-04380-2_41

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-04379-6

  • Online ISBN: 978-3-642-04380-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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