Designing Social Support Online Services for Communities of Family Caregivers

  • Matthieu Tixier
  • Myriam Lewkowicz
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 37)


In the recent years, more and more people turned towards the Internet to find support, share their experience and feelings when they live difficult situation such as diseases. Considering this phenomenon, we are working with a community of caregivers of patients suffering from Alzheimer’s disease. We aim at providing them an online platform where they can share social support. Such a tool offers to overcome the limits of the current face-to-face practices within the community. Based on a deep study of social support practices and of these caregivers social capital, this paper presents our design approach of innovative information and communication services dedicated to social support.


Community of Family Caregivers Design Social Support Social Capital Healthcare Network Support Group Alzheimer’s disease 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Matthieu Tixier
    • 1
  • Myriam Lewkowicz
    • 1
  1. 1.ICD – Tech-CICO – FRE CNRS 2848 – Université de Technologie de TroyesTroyes CedexFrance

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