Cognition in Business Decision Support Systems
Cognition plays a key role in decision making for complex, ill-structured situations. Cognitive decision support is one of the major objectives in the design and development of DSS. In Chapter 3, we analyzed some important concepts and models in managerial cognition. Managers’ rich SA and mental models are two prerequisites for and likely lead to successful decisions according NDM theory. In this chapter, we will look at the role of managers’ cognition on decision-making processes from an information system (IS) perspective. The first two sections of this chapter discuss the basic characteristics of decision-making tasks in business domain, and how managers’ cognition can influence on business decision making. The last section summarizes some typical systems that take cognition as an important consideration.
KeywordsMental Model Noun Phrase Business Decision Syntactic Parser Natural Language Sentence
Unable to display preview. Download preview PDF.