Abstract
As small and medium sized enterprises (SMEs) face new challenges in a complex and dynamic competitive environment, they need to cooperate due to their restricted resources and limited capacities. At this, Enterprise 2.0 is seen as a supporting approach. To this date, there is a lack of academic publications concerning recommen dations for the application of Web 2.0 artifacts in SME-networks. This paper aims at bridging this gap by su ggesting a conceptual base following the design science approach. Based on tech ni cal and organizational requirements resulting from exploratory interviews with re presen tatives of SMEs participating in a regional SME-network, we transfer the requirements in a prototypic concept. This developed artifact provides a basis for a field test to evaluate the concept and for further research.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alby, T.: Web 2.0 – Konzepte, Anwendungen, Technologien, Hanser, München (2007)
Burg, T.N., Pircher, R.: Social Software in Unternehmen. In: Wissensmanagement 03/06, Büro für Medien, Augsburg, pp. 26–28 (2006)
Burns, P.: Entrepreneurship and Small Business. Palgrave, Hampshire (2001)
Corbin, J., Strauss, A.: Basics of Qualitative research: Techniques and procedures for Developing Grounded Theory, 3rd edn. Sage publications, Los Angeles (2008)
CoreMedia and Berlecon Research: Enterprise 2.0 in Deutschland – Verbreitung, Chancen und Herausforderungen (2007)
De Saulles, M.: SMEs and the Web – Executive Summary. University of Brighton (2008a)
De Saulles, M.: Never too small to join the party. Information World Review (2008b), http://www.iwr.co.uk/information-world-review/features/2225252/never-small-join-party (last access of February 19)
Duschinski, H.: Web 2.0 – Chancen und Risiken für die Unternehmenskommunikation. Diplomica, Hamburg (2007)
European Commission. The new SME Definition – User guide and model declaration. Enterprise and Industry Publication (2003)
Farrell, J.: Wikis, Blogs and other community tool in the enterprise – solve enterprise application problems with social collaboration technology (2006), http://www.ibm.com/developerworks/library/wa-wikiapps.html (last access: January 2, 2009)
Hevner, A.R., March, S.T., Jinsoo, P., Ram, S.: Design Science in Information Systems Research. MIS Quarterly 28(1), 75–106 (2004)
Hoover, M.J.: Most Business Tech Pros Wary About Web 2.0 Tools in Business. In: Information Week (February issue 26, 2007)
Human, S.E., Provan, K.G.: External Resource Exchange and Perceptions of Competitiveness within Organizational Networks: An Organizational Learning Perspective. Frontiers of Entrepreneurship Research 2 (1996)
Jarillo, J.C.: On strategic networks. Strategic Management Journal 9, 31–41 (1988)
Koch, M., Richter, A.: Enterprise 2.0 – Planung, Einführung und erfolgreicher Einsatz von Social Software in Unternehmen. Oldenbourg, München (2007)
Kolo, C., Eichner, D.: Web 2.0 und der neue Internet-Boom – Was ist es, was treibt es und was bedeutet es für Unternehmen (2006), http://www.robertundhorst.de/v2/img/%20downloads/Web_2.0.pdf?PHPSESSID=3b45d404f7fec55a20ce077e2b7c6ab2 (last access: January 2, 2009)
Levy, M., Powell, P.: Strategies for Growth in SMEs – The Role of Information and Information Systems. In: Information Systems Series (ISS). Elsevier, Oxford (2005)
Masurel, E., van Montfort, K., Lentink, R.: SME: Innovation and the Crucial Role of the Entrepreneur, VU University of Amsterdam. Faculty of Economics, Business Administration and Econometrics (2003)
McAfee, A.P.: Enterprise 2.0: The Drawn of Emergent Collaboration. Sloan Management Review 47(3), 21–28 (2006a)
McAfee, A.P.: Enterprise 2.0, version 2.0 (2006b), http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/enterprise_20_version_20 (last Access:February 19, 2009)
McKinsey and Company. Building the Web 2.0 Enterprise: Mc Kinsey Global Survey Results. The McKinsey Quarterly (2008)
O’Reilly, T.: What Is Web 2.0 – Design Patterns and Business Models for the Next Generation of Software (2005), http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html (last access: December 31, 2008)
O’Reilly, T.: Web 2.0 Compact Definition: Trying Again (2006), http://radar.oreilly.com/archives/2006/12/web-20-compact.html (last access: December 31, 2008)
Pleil, T.: Social Software im Redaktionsmarketing (2006), http://thomaspleil.files.wordpress.com/2006/09/pleil-medien-2-0.pdf (last access: January 2, 2009)
Pohl, K.: Requirements Engineering, 2nd edn. dpunkt, Heidelberg (2008)
Tatarynowicz, A.: On Firms in Networks: Strategies for Emergence, Evolution and Embeddedness, Dissertation, University of St. Gallen
Scherer, E.: Hilfe zur Selbsthilfe – Reorganisationsstrategien für KMU. In: Fischer, D., Scherer, E., Hafen, U. (eds.) Unkonventionelle unternehmerische Konzepte, Reorganisation und Innovation in Klein- und Mittelbetrieben – erfolgreiche Beispiele, Zürich, pp. 11–16 (1997)
Social Computing News Desk. Web 2.0 is All About Using the Power of the Web Business Advantages, Says Expert. In Social Computing Magazine (May 25, 2007), http://www.socialcomputingmagazine.com/viewcolumn.cfm?colid=249#bio (last access: December 31, 2008)
Street, C.T., Cameron, A.F.: External Relationships and the Small Business: A Review of Small Business Alliance and Network Research. Journal of Small Business Management 45(2), 239–266 (2007)
Szugat, M., Gewehr, J.E., Lochmann, C.: Social Software – Blogs. Wikis & Co. entwickler. Press, Frankfurt am Main (2006)
The Economist Intelligence Unit. Serious Business – Web 2.0 Goes Corporate. Report from the Economist Intelligence Unit Sponsored by FAST (2007)
Von Kortzfleisch, H.F.O., Mergel, I., Manouchehri, S., Schaarschmidt, M.: Corporate Web 2.0 Applications: Motives, Organizational Embeddedness, and Creativity. In: Hass, B., Walsh, G., Kilian, T. (eds.) Web 2.0: New Perspectives in Marketing and Business, pp. 73–89. Springer, Berlin (2008)
Wyllie, D.: Blogs, Wikis, Social Networks – Warum der Mittelstand Web 2.0 braucht (2008), http://www.computerwoche.de/knowledge_center/mittelstands_it/1866746/ (last access: January 2, 2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Blinn, N., Lindermann, N., Fäcks, K., Nüttgens, M. (2009). Web 2.0 in SME Networks - A Design Science Approach Considering Multi-perspective Requirements. In: Nelson, M.L., Shaw, M.J., Strader, T.J. (eds) Value Creation in E-Business Management. AMCIS 2009. Lecture Notes in Business Information Processing, vol 36. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-03132-8_22
Download citation
DOI: https://doi.org/10.1007/978-3-642-03132-8_22
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-03131-1
Online ISBN: 978-3-642-03132-8
eBook Packages: Computer ScienceComputer Science (R0)