Extending Quality in Use to Provide a Framework for Usability Measurement

  • Nigel Bevan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5619)


ISO has recently developed a new more comprehensive definition of quality in use, which has usability, flexibility and safety as subcharacteristics that can be quantified from the perspectives of different stakeholders, including users, managers and maintainers. While this provides a more complete set of requirements for operational use of a product, it also presents new challenges for measurement.


Standards usability quality in use requirements measurement safety 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Nigel Bevan
    • 1
  1. 1.Professional Usability ServicesLondonUK

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