Representation and Reflexivity in ICT for Development (Telecentre) Research

  • Savita Bailur
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5623)


The author argues there is insufficient discussion of representation (the problems of showing the realities of the lived experiences of the observed settings) and reflexivity (the relationship between knowledge and the ways whereby knowledge is produced) in ICTD literature, particularly regarding telecentre users and non-users. It first reviews six papers from 2007-8 in Information Technologies and International Development and find that the process of research methods and theorizing from findings could be analyzed in more detail. It then shares how deconstructing the research process affected findings in Our Voices telecentre, the author’s own case study.


telecentre telecentre users representation reflexivity research method 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Savita Bailur
    • 1
  1. 1.London School of EconomicsUK

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