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Increasing Information Worker Productivity through Information Work Infrastructure

  • Udo-Ernst Haner
  • Jörg Kelter
  • Wilhelm Bauer
  • Stefan Rief
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5624)

Abstract

Deploying high-quality information work infrastructure leads to higher productivity levels of information workers, findings from empirical research show. Different types of information workers use different sets of technologies and devices. Knowledge workers with a high degree of autonomy depend on mobile and flexible work infrastructure. The OFFICE21® Information Worker’s Workplace supports productive information work.

Keywords

information work knowledge work productivity workplace work infrastructure technology profile information and communication technology 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Udo-Ernst Haner
    • 1
  • Jörg Kelter
    • 1
  • Wilhelm Bauer
    • 1
  • Stefan Rief
    • 1
  1. 1.Fraunhofer Institute for Industrial Engineering (IAO)StuttgartGermany

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