IT Governance Practices in Small and Medium-Sized Enterprises: Recommendations from an Empirical Study

Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 301)


Much has been learned through IT governance research about the nature of IT-related decisions, the location of decision rights for these decisions, and governance mechanisms applied to facilitate associated decision processes in large organisations. Our knowledge about IT governance structures in small and medium-sized enterprises (SME), on the other hand, is quite limited. Adopting a qualitative and inductive approach, this study examines the nature and influence of IT governance in SMEs through interviews with executives from three SMEs. Our results demonstrate that IT decision authority was centralized in all three SMEs but that senior management involvement in governance procedures and communication practices about governance policies were observed to explain differences in these organisations’ IT use. We propose recommendations based on the findings of this study.


Operational Executive Governance Structure Senior Management Steering Committee Governance Mechanism 
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Copyright information

© IFIP International Federation for Information Processing 2009

Authors and Affiliations

  1. 1.School of ManagementState University of New York at BinghamtonUSA
  2. 2.Michael F. Price College of BusinessUniversity of OklahomaUSA

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