Building the Business Case for SOA: A Study of the Business Drivers for Technology Infrastructure Supporting Financial Service Institutions

  • Haresh Luthria
  • Fethi A. Rabhi
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 23)


Financial service institutions are pursuing organizational agility in the face of an increasingly competitive marketplace, and are consequently looking infrastructure technologies that enable process and infrastructure agility. Service-oriented computing (SOC) appears to provide flexibility and agility, not just in systems development but also in business process management. This paper empirically examines the decision to adopt SOC as an enterprise strategy across fifteen firms, and investigates the business drivers that influence the enterprise adoption of SOA. In doing so, this paper adds crucial empirical evidence to the formal academic literature about the business case for SOA as an enterprise strategy, and lays the groundwork for future work on SOA alignment with business strategy.


Service Oriented SOA SOC Business Drivers Technology Adoption 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Haresh Luthria
    • 1
  • Fethi A. Rabhi
    • 1
  1. 1.Information Systems, Technology & Management, The Australian School of BusinessThe University of New South WalesSydneyAustralia

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