Advanced Social Features in a Recommendation System for Process Modeling
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Social software is known to stimulate the exchange and sharing of information among peers. This paper describes how an existing system that supports process builders in completing a business process can be enhanced with various social features. In that way, it is easier for process modeler to become aware of new related content. They can use that content to create, update or extend process models that they are building themselves. The proposed way of achieving this is to allow users to generate and modify personalized views on the social networks they are part of. Furthermore, this paper describes mechanisms for propagating relevant changes between peers in such social networks. The presented work is particularly relevant in the context of enterprises that have already built large repositories of process models.
KeywordsSocial Networks Business Processes Modeling Support Personalization
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