Abstract
Implementing health information systems (HIS) to support the healthcare process is subject to many challenges: behavioural, technical, and organisational. Developing these technological artefacts based on good understanding of such challenges, yields a system design capable of addressing implementation issues. Based on such understanding, we set off a development process to produce a metaphoric software tool to support health care practitioners in a hospital setting. The development of software adopting such approach explicitly considers the inclusion of users concerns, a crucial determinant for the successful implementation of any IS. The software design directly implemented the look and feel of a paper-based medical form used by targeted health care practitioners. This paper illustrates empirical research done in developing and evaluating a metaphoric software tool, and highlights important aspects of such approach in addressing the implementation process.
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Awami, S., Swatman, P.M.C., Calabretto, JP. (2009). Implementing Medication Management Software Effectively Within a Hospital Environment: Gaining Benefits from Metaphorical Design. In: Yang, J., Ginige, A., Mayr, H.C., Kutsche, RD. (eds) Information Systems: Modeling, Development, and Integration. UNISCON 2009. Lecture Notes in Business Information Processing, vol 20. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01112-2_36
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DOI: https://doi.org/10.1007/978-3-642-01112-2_36
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