Observing End-User Customisation of Electronic Patient Records

  • Cecily Morrison
  • Alan F. Blackwell
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5435)

Abstract

The contemporary practice of medicine, which is concerned both with national standards of audit and innovation through local customisation, is a prime domain for end-user development. In this paper we describe four experiences of end-user development in this domain that offer interesting empirical examples. We look at existing practices through considering end-user customisation of paper charts (1), compare the end-user customisation facilities provided by two applications for electronic patient records (2), assess the structure of an actual end-user development using one of these (3), and propose a longitudinal study of end-user customisation building on this work (4).

Keywords

Patient records Healthcare End-user customization 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Cecily Morrison
    • 1
  • Alan F. Blackwell
    • 1
  1. 1.Computer LaboratoryUniversity of CambridgeCambridgeUK

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