Shaping Collaborative Work with Proto-patterns

  • Till Schümmer
  • Jörg M. Haake
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5435)


A shared set of processes and norms as well as a shared understanding of the collaboration infrastructure is a vital aspect for collaboration. This paper investigates how practitioners of virtual organizations can be supported in creating, sharing, and applying best practices that form the basis for a shared understanding of collaboration processes. Extending the interpretation of end-user development to a the development of processes and technology, best practice descriptions document proven social processes as well as guidelines for end-user appropriation and utilization of groupware tools. We propose a practice creation process, show how proto-patterns can be used for documenting best practice, and explain how they help to gain a socio-technical perspective on the shared practices. The approach has been used to create a best practice collection for efficient meetings.


Tacit Knowledge Virtual Organization Pattern Language Pattern Author Social Solution 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Till Schümmer
    • 1
  • Jörg M. Haake
    • 1
  1. 1.FernUniversität in HagenHagenGermany

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