Abstract
Enterprise Architecture (EA) is increasingly being used by large organizations to get a grip on the complexity and inflexibility of their business processes, information systems and technical infrastructure. Although seen as an important instrument to help solve major organizational problems, effectively applying EA seems no easy task. Efficient collaboration between architects and EA stakeholders is one of the main critical success factors for EA. The basis for efficient collaboration between architects and EA stakeholders is mutual understanding. In EA research, there has been much focus on the role of the architect; there is little research on the EA stakeholder. In this article we present the cognitive structure of four EA stakeholder groups, revealing how they expect the EA function to help them achieve their goals. With this we gain understanding of the EA stakeholder and provide the basis for better collaboration between architects and EA stakeholders.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Pablo, A.L.: Determinants of Acquisition Integration Level: A Decision-Making Perspective. The Academy of Management Journal 37(4), 803–836 (1994)
Myers, B.L., Kappelman, L.A., Prybutok, V.R.: A comprehensive model for assessing the quality and productivity of the information systems function: toward a theory for information systems assessment. In information Systems Success Measurement. In: Garrity, E.J., Sanders, G.L. (eds.) Idea Group Information Technology Management Series, pp. 94–121. IGI Publishing, Hershey (1998)
Moore, G.A.: Strategy and your stronger hand. Harvard Business Review 83(12), 62–71 (2005)
April, A., Huffman Hayes, J., Abran, A., Dumke, R.: Software Maintenance Maturity Model (SMmm): the software maintenance process model. Journal of Software Maintenance and Evolution: Research and Practice 17(13), 197–223 (2005)
Van der Raadt, B., Van Vliet, J.C.: Designing the Enterprise Architecture Function. In: Fourth International Conference on the Quality of Software-Architectures (QoSA 2008) (March 2008) (to appear)
Van der Raadt, B., Soetendal, J., Perdeck, M., Van Vliet, H.: Polyphony in Architecture. In: Proceedings 26th International Conference on Software Engineering (ICSE 2004), pp. 533–542. IEEE Computer Society, Los Alamitos (2004)
Van der Raadt, B., Slot, R., Van Vliet, H.: Experience Report: Assessing a Global Financial Services Company on its Enterprise Architecture Effectiveness Using NAOMI. In: Proceedings of the 40th Annual Hawaii international Conference on System Sciences (HICSS 2007), p. 218b. IEEE Computer Society, Washington (January 2007)
Mulholland, A., Macaulay, A.L.: Architecture and the Integrated Architecture Framework. Capgemini (2006), http://www.capgemini.com/services/soa/ent_architecture/iaf/
Kruchten, P.: The Software Architect. In: Donohoe, P. (ed.) Software Architecture (WICSA1), pp. 565–583. Kluwer Academic Publishers, Dordrecht (1999)
Peterson, R.: Crafting Information Technology Governance. Information Systems Management 21(4), 7–22 (2004)
Nutt, P.C.: Types of Organizational Decision Processes. Administrative Science Quarterly 29(3), 414–450 (1984)
Zeithaml, V.A., Parasuraman, A., Berry, L.L.: Delivering quality service: balancing customer perceptions and expectations. The Free Press, New York (1990)
Gutman, J.: Means–End Chains as Goal Hierarchies. Psychology & Marketing 14(6), 545–560 (1997)
Boh, W., Yellin, D.: Using Enterprise Architecture Standards in Managing Information Technology. Journal of Management Information Systems 23(3), 163–207 (2007)
Smolander, K., Päivärinta, T.: Describing and Communicating Software Architecture in Practice: Observations on Stakeholders and Rationale. In: Pidduck, A.B., Mylopoulos, J., Woo, C.C., Ozsu, M.T. (eds.) CAiSE 2002. LNCS, vol. 2348, pp. 117–133. Springer, Heidelberg (2002)
Voss, R., et al.: Service quality in higher education: The role of student expectations. J. Bus Res. (2007)
Weick, K.E.: The social psychology of organizing. Addison-Wesley Pub. Co., Reading (1979)
Brewer, G.D.: Assessing Outcomes and Effects. In: Cameron, K.S., Whetten, D.A. (eds.) Organizational Effectiveness: A Comparison of Multiple Models. Academic Press, San Diego (1983)
Bettis, R.A., Prahalad, C.K.: The Dominant Logic: Retrospective and Extension. Strategic Management Journal 16(1), 5–14 (1995)
Lindström, Å., Johnson, P., Johansson, E., Ekstedt, M., Simonsson, M.: A survey on CIO concerns-do enterprise architecture frameworks support them? Information Systems Frontiers 8(2), 81–90 (2006)
Clerc, V., Lago, P., van Vliet, H.: The Architect’s Mindset. In: Overhage, S., Szyperski, C.A., Reussner, R., Stafford, J.A. (eds.) QoSA 2007. LNCS, vol. 4880, pp. 231–249. Springer, Heidelberg (2008)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2008 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
van der Raadt, B., Schouten, S., van Vliet, H. (2008). Stakeholder Perception of Enterprise Architecture. In: Morrison, R., Balasubramaniam, D., Falkner, K. (eds) Software Architecture. ECSA 2008. Lecture Notes in Computer Science, vol 5292. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-88030-1_4
Download citation
DOI: https://doi.org/10.1007/978-3-540-88030-1_4
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-88029-5
Online ISBN: 978-3-540-88030-1
eBook Packages: Computer ScienceComputer Science (R0)